Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ma Annalyn Abillion

Ma Annalyn Abillion

Marketing
South Plympton ,SA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Support Worker

HCA
06.2022 - Current
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Promoted community integration by providing extensive physical, emotional and social support.

Personal Care Worker

Clarke Bolton Charles Young Aged Care
08.2018 - Current


  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Provided safe mobility support to help patients move around personal and public spaces.

Disability Support Worker

KL Family Trust
01.2021 - 12.2021
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Adhered to company requirements for patient interactions and care standards.
  • Drove clients safely to social activities and appointments.

Supervisor

Rice And Corn Mill
06.2014 - 12.2017
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.

Online Teacher

51talk
02.2016 - 11.2017
  • Supported student conflict resolution through individual mentoring and coaching.
  • Developed lesson plans to engage students online, holding class accountable and generating greater comprehension and learning.
  • Taught students about Area of study and Area of study with passion and enthusiasm, inspiring achievement and successful pursuit.
  • Coached students in individual completion of personal projects, connecting with subject matter experts and creating favorable and enriching memories while building skills.

Technical Support Representative

Stream Philippines
11.2011 - 05.2014
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Translated complex technical issues into digestible language for non-technical users.

Coordinator

Icare
11.2009 - 05.2011
  • Gathered and organized materials to support operations.
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Entered data, generated reports and produced tracking documents.
  • Coached employees through day-to-day work and complex problems.

Quality Assurance Officer

Global Solutions Philippines
11.2008 - 06.2009
  • Conducted evaluations to identify weak areas and identify problematic issues while promoting corrective methods.
  • Resolved issues efficiently and built excellent client rapport, which led to enhanced customer satisfaction ratings.
  • Monitored activities and supporting systems to meet compliance regulations.
  • Tested and operated mixers to confirm correct calibration while scheduling routine, preventive and reparative maintenance to maintain production workflows and achieve production output benchmarks.

Telemarketing Sales Representative

Inform Groups Software
12.2006 - 10.2007
  • Completed daily cold calling and outreach to build sales pipeline.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.

Education

Certificate III Individual Support And Ageing - Healthcare

Celtic Training Centre
Adelaide, SA
08.2018

College Of Law - Law

Silliman University
Philippines
11.2015

Bachelor Of Nursing - Nursing

West Negros College
Philippines
11.2006

Certificate In Nursing Assistant - Nursing Assistance

Asian College of Science And Technology
Philippines
04.2005

Bachelor Of Science In Management Marketing - Marketing

St Paul University
Philippines
04.2004

Bachelor Of Science In Accountancy - Accounting

St Paul University
Philippines
03.2002

Skills

  • Manual Handling
  • Computer Configuration
  • Presentation Design
  • First Aid Certification
  • Technical Support and Assistance
  • Daily Living Support
  • Accounts Payable and Receivable
  • Personal Service
  • Customer Inquiries
  • Marketinh

Timeline

Support Worker

HCA
06.2022 - Current

Disability Support Worker

KL Family Trust
01.2021 - 12.2021

Personal Care Worker

Clarke Bolton Charles Young Aged Care
08.2018 - Current

Online Teacher

51talk
02.2016 - 11.2017

Supervisor

Rice And Corn Mill
06.2014 - 12.2017

Technical Support Representative

Stream Philippines
11.2011 - 05.2014

Coordinator

Icare
11.2009 - 05.2011

Quality Assurance Officer

Global Solutions Philippines
11.2008 - 06.2009

Telemarketing Sales Representative

Inform Groups Software
12.2006 - 10.2007

Certificate III Individual Support And Ageing - Healthcare

Celtic Training Centre

College Of Law - Law

Silliman University

Bachelor Of Nursing - Nursing

West Negros College

Certificate In Nursing Assistant - Nursing Assistance

Asian College of Science And Technology

Bachelor Of Science In Management Marketing - Marketing

St Paul University

Bachelor Of Science In Accountancy - Accounting

St Paul University

Similar Profiles

CREATE PROFILE
Ma Annalyn AbillionMarketing