MAAZ UR REHMAN
Sales Consultant
Sydney
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues and answering customer questions.
Developed strong communication and customer service skills in high-energy retail environment, seeking to transition into new field. Demonstrated ability to adapt and excel in fast-paced settings, managing multiple tasks and responsibilities efficiently. Ready to leverage these transferable skills to contribute to new opportunities and drive success in different industry.
Experienced with retail analytics, customer engagement, and inventory management. Utilizes data-driven insights to develop effective retail strategies and improve sales. Strong understanding of market trends and consumer behavior, ensuring optimal product placement and store layout.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work History
Retail Consultant
Optus Telecommunications
10.2024 - 04.2025
- Quickly responded to inquiries from customers via phone or email, providing them with accurate product information and expert advice.
- Achieved monthly sales targets consistently by building rapport with customers and attentively addressing their needs.
- Boosted customer satisfaction by providing personalized product recommendations and tailored solutions.
- Increased sales revenue by effectively upselling and cross-selling retail products to customers.
- Collaborated with fellow consultants to create a positive work environment that fostered teamwork and productivity.
- Strengthened team collaboration through effective communication and active participation in staff meetings.
Table Service
El Jannah
08.2023 - 03.2024
- Confident while dealing with customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Shop Attendant
Priceline Pharmacy
08.2021 - 04.2022
- Worked at the cash registers serving people.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Greeted customers and directed to requested products.
- Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
Bachelor of Cybersecurity - Cyber Security
University of Technology Sydney
Sydney, NSW 02.2025 - 12.2028
High School Diploma -
Alnoori Muslim School
Greenacre, Australia 02.2019 - 09.2024
Skills
- Feedback Acceptance
- Inventory Stocking
- Customer Transactions
- Stocking and Replenishing
- Critical Thinking
- Cooperative Attitude
- Work Task Prioritization
- Cash Register Operation
- Shelving Items
- Sales strategy development
- Brand promotion
- Customer engagement
Timeline
Bachelor of Cybersecurity - Cyber Security
University of Technology Sydney
02.2025 - 12.2028
Retail Consultant
Optus Telecommunications
10.2024 - 04.2025
Table Service
El Jannah
08.2023 - 03.2024
Shop Attendant
Priceline Pharmacy
08.2021 - 04.2022
High School Diploma -
Alnoori Muslim School
02.2019 - 09.2024
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