Mabel Panoho
Coomera,Queensland
Summary
An extremely dedicated lady with 20 years plus experience in empowering individuals to be the best version of themselves. I believe in helping individuals to help themselves I am a people person, have excellent organisational and communication skills. I have a strong interest in helping people and seeing them excel in life.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Brightside
Queensland
10.2023 - Current
- Provided compassionate care and support to individuals with disabilities, enhancing their daily living skills.
- Developed and implemented personalized care plans in collaboration with multidisciplinary teams.
- Assisted clients in mobility and personal hygiene, promoting independence and dignity.
- Monitored client progress and reported changes to care coordinators for timely interventions.
- Advocated for clients' needs, ensuring access to community resources and services.
- Trained new staff on best practices for disability support, fostering a collaborative work environment.
- Maintained accurate documentation of client activities and care provided to ensure compliance with regulations.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Kept accurate records for client files and handled related paperwork.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
Senior Youthworker
Churches Of Christ Care
Queensland
04.2013 - 09.2023
- Facilitated group discussions to promote youth engagement and personal development.
- Developed and implemented tailored support plans for at-risk youth in collaboration with families.
- Mentored junior staff, enhancing team performance and service delivery quality.
- Coordinated community outreach programs to increase awareness of available resources for youth.
- Assessed individual needs of clients, ensuring appropriate interventions and support strategies were in place.
- Led workshops focused on life skills, fostering resilience and independence among participants.
- Facilitated parent involvement through regular communication about student progress and program updates.
- Provided crisis intervention services when necessary, connecting youths with appropriate mental health resources during times of acute stress or trauma.
- Developed strategies to address challenging behaviors in youths while maintaining a positive group dynamic.
- Collaborated with community partners to create opportunities for youth to gain valuable skills and experiences.
- Supported at-risk youth through mentorship, providing guidance to improve their personal and academic lives.
- Contributed to development of individualized plans to support youth goal achievement.
Senior Youth Worker
Churches of Christ
01.2010 - 2013
- Establish and maintain working relationships with young people, and their families, schools, training providers and employers
- Provide support, information and resources to young people
- Provide a link between young people and social services, and arrange referrals to the appropriate services
- Plan, deliver and evaluate programmes, activities and events for young people
- Train and manage volunteers or other employees
- Write Shift Reports, Critical Reports and Notable Reports.
- Transport young people to daily activities, appointments and meetings
- Facilitate House Meetings and Red Flag Meetings.
- Organise Group Work which includes the SELF model. (Safety, Emotional, Loss and Future concepts)
- Plan a Menu Planner and discuss what is needed for each meal, prepare and cook the meals discussed.
- Manage Medication
Youth Worker/Teacher Aide
01.2007 - 01.2009
- Establish and maintain working relationships with young people, and their families, schools, training providers and employers
- Provide support, information and resources to young people
- Provide a link between young people and social services, and arrange referrals to the appropriate services
- Plan, deliver and evaluate programmes, activities and events for young people
- Train and manage volunteers or other employees
- Write reports, prepare applications for funding, and manage budgets
- Transport young people to daily activities, appointments and meetings
- Organise Holiday Programs with activities.
- Facilitate Daily activities.
Security
Stampede Bar
01.2005 - 01.2007
- Check ID
- Customer Services
- Crowd Control
- Assist with monitoring patrons
- Cleaning and refilling stock
- Shift work
Education
No Degree - NDIS Support Worker
Maybo Training
QueenslandDiploma - Community Services
01.2019
Skills
Friendly, positive attitude
Teamwork and collaboration
Dependable and responsible
Decision-making
Verbal communication
Active listening
Calm under pressure
Excellent communication
Flexible and adaptable
Problem-solving
Customer service
Certification
- First Aid 2025
- CPR 2025
- Therapeutic Crisis Intervention 2010-2023
- Sanctuary Training Certificate 2010-2023
- Diploma in Community Services 2019
- Tutoring Certificate 2009
- Youth Worker Certificate
- Mental Health First Aid
- Hope and Healing Module
- Cultural Training
- Covid Modules
References
Jan Proctor (Work Colleague)
0404020841
Mary Unasa (Friend)
0403284145
Timeline
Disability Support Worker
Brightside
10.2023 - Current
Senior Youthworker
Churches Of Christ Care
04.2013 - 09.2023
Senior Youth Worker
Churches of Christ
01.2010 - 2013
Youth Worker/Teacher Aide
01.2007 - 01.2009
Security
Stampede Bar
01.2005 - 01.2007
Diploma - Community Services
No Degree - NDIS Support Worker
Maybo Training