Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Mabel Panoho

Coomera,Queensland

Summary

An extremely dedicated lady with 20 years plus experience in empowering individuals to be the best version of themselves. I believe in helping individuals to help themselves I am a people person, have excellent organisational and communication skills. I have a strong interest in helping people and seeing them excel in life.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Brightside
10.2023 - Current
  • Provided compassionate care and support to individuals with disabilities, enhancing their daily living skills.
  • Developed and implemented personalized care plans in collaboration with multidisciplinary teams.
  • Assisted clients in mobility and personal hygiene, promoting independence and dignity.
  • Monitored client progress and reported changes to care coordinators for timely interventions.
  • Advocated for clients' needs, ensuring access to community resources and services.
  • Trained new staff on best practices for disability support, fostering a collaborative work environment.
  • Maintained accurate documentation of client activities and care provided to ensure compliance with regulations.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Kept accurate records for client files and handled related paperwork.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.

Senior Youthworker

Churches Of Christ Care
04.2013 - 09.2023
  • Facilitated group discussions to promote youth engagement and personal development.
  • Developed and implemented tailored support plans for at-risk youth in collaboration with families.
  • Mentored junior staff, enhancing team performance and service delivery quality.
  • Coordinated community outreach programs to increase awareness of available resources for youth.
  • Assessed individual needs of clients, ensuring appropriate interventions and support strategies were in place.
  • Led workshops focused on life skills, fostering resilience and independence among participants.
  • Facilitated parent involvement through regular communication about student progress and program updates.
  • Provided crisis intervention services when necessary, connecting youths with appropriate mental health resources during times of acute stress or trauma.
  • Developed strategies to address challenging behaviors in youths while maintaining a positive group dynamic.
  • Collaborated with community partners to create opportunities for youth to gain valuable skills and experiences.
  • Supported at-risk youth through mentorship, providing guidance to improve their personal and academic lives.
  • Contributed to development of individualized plans to support youth goal achievement.

Senior Youth Worker

Churches of Christ
01.2010 - 2013
  • Establish and maintain working relationships with young people, and their families, schools, training providers and employers
  • Provide support, information and resources to young people
  • Provide a link between young people and social services, and arrange referrals to the appropriate services
  • Plan, deliver and evaluate programmes, activities and events for young people
  • Train and manage volunteers or other employees
  • Write Shift Reports, Critical Reports and Notable Reports.
  • Transport young people to daily activities, appointments and meetings
  • Facilitate House Meetings and Red Flag Meetings.
  • Organise Group Work which includes the SELF model. (Safety, Emotional, Loss and Future concepts)
  • Plan a Menu Planner and discuss what is needed for each meal, prepare and cook the meals discussed.
  • Manage Medication

Youth Worker/Teacher Aide

01.2007 - 01.2009
  • Establish and maintain working relationships with young people, and their families, schools, training providers and employers
  • Provide support, information and resources to young people
  • Provide a link between young people and social services, and arrange referrals to the appropriate services
  • Plan, deliver and evaluate programmes, activities and events for young people
  • Train and manage volunteers or other employees
  • Write reports, prepare applications for funding, and manage budgets
  • Transport young people to daily activities, appointments and meetings
  • Organise Holiday Programs with activities.
  • Facilitate Daily activities.

Security

Stampede Bar
01.2005 - 01.2007
  • Check ID
  • Customer Services
  • Crowd Control
  • Assist with monitoring patrons
  • Cleaning and refilling stock
  • Shift work

Education

No Degree - NDIS Support Worker

Maybo Training
Queensland

Diploma - Community Services

01.2019

Skills

Friendly, positive attitude

Certification

  • First Aid 2025
  • CPR 2025
  • Therapeutic Crisis Intervention 2010-2023
  • Sanctuary Training Certificate 2010-2023
  • Diploma in Community Services 2019
  • Tutoring Certificate 2009
  • Youth Worker Certificate
  • Mental Health First Aid
  • Hope and Healing Module
  • Cultural Training
  • Covid Modules

References

Jan Proctor (Work Colleague)

0404020841


Mary Unasa (Friend)

0403284145

Timeline

Disability Support Worker

Brightside
10.2023 - Current

Senior Youthworker

Churches Of Christ Care
04.2013 - 09.2023

Senior Youth Worker

Churches of Christ
01.2010 - 2013

Youth Worker/Teacher Aide

01.2007 - 01.2009

Security

Stampede Bar
01.2005 - 01.2007

Diploma - Community Services

No Degree - NDIS Support Worker

Maybo Training
Mabel Panoho