Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mac-Chelle Tibio

Narre Warren

Summary

Dynamic and dedicated professional with a friendly demeanor and strong problem-solving skills, honed at Endeavour Hills Dental Clinic. Proven ability to enhance customer satisfaction through effective teamwork and attention to detail, while maintaining high standards of cleanliness and safety in fast-paced environments. Committed to delivering exceptional service and achieving operational excellence.

Overview

6
6
years of professional experience

Work History

Endeavour Hills Dental Clinic

Dental Assisting
05.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Record Keeping
  • Assisting Dentist

HOMESTYLE Aged Care

Laundry / Cleaner
08.2023 - 09.2024
  • Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
  • Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
  • Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
  • Completed deep cleans as scheduled, resulting in improved overall cleanliness levels within the facility.

Settlement Hotel

Waitress
05.2023 - 01.2024


  • Served Food
  • Helped in The Bar
  • Provided Customer Service

QBBQ

Waitress
02.2023 - 11.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Entered orders through POS system
  • Assisting with food preparation and cleaning
  • Managed payments and receipts

YUM SING

Cook/ Bar Waitress
01.2022 - 10.2022
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
  • Anticipated guest needs and provided proactive service.
  • Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.

Wok'd Restaurant

Kitchen Assistant
10.2019 - 01.2021
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Collaborated with the kitchen staff
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

Lynbrook Hotel

Cook
05.2020 - 09.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Education

Bachelor of Hospitality And Management -

Arellano University
Philippines

Certificate 4 in Commercial Cookery -

Choice Business College
Melbourne, VIC

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Multitasking Abilities

Timeline

Endeavour Hills Dental Clinic

Dental Assisting
05.2024 - Current

HOMESTYLE Aged Care

Laundry / Cleaner
08.2023 - 09.2024

Settlement Hotel

Waitress
05.2023 - 01.2024

QBBQ

Waitress
02.2023 - 11.2023

YUM SING

Cook/ Bar Waitress
01.2022 - 10.2022

Lynbrook Hotel

Cook
05.2020 - 09.2020

Wok'd Restaurant

Kitchen Assistant
10.2019 - 01.2021

Bachelor of Hospitality And Management -

Arellano University

Certificate 4 in Commercial Cookery -

Choice Business College
Mac-Chelle Tibio