Macey Chapman
OXENFORD
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
4
4
years of professional experience
Work History
Bartender and Waitress
Gold Coast Turf Club
2022.08 - Current
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
Fast Food Worker
McDonald's Restaurant
2019.10 - Current
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
Coach
Helensvale Netball Club
2021.03 - 2023.12
- Taught Children between the ages 9-13 on how to play netball at a competitive level.
- Co-coached with another lady who had the same coaching skills. Worked together to give the best opportunities for players.
- Enhanced team performance by developing and implementing effective coaching strategies.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Achieved higher win percentages by analyzing opponent tactics and adjusting game strategies accordingly.
Education
Graduate Certificate -
Helensvale State High School
Helensvale, QLD11.2023
Skills
- Flexible and Adaptable
- Multitasking Abilities
- Public Speaking
- Active Listening
- Customer Relations
Timeline
Bartender and Waitress
Gold Coast Turf Club
2022.08 - Current
Coach
Helensvale Netball Club
2021.03 - 2023.12
Fast Food Worker
McDonald's Restaurant
2019.10 - Current
Graduate Certificate -
Helensvale State High School
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