Summary
Overview
Work History
Education
Skills
Timeline
Generic

Macey Chapman

OXENFORD

Summary

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Overview

4
4
years of professional experience

Work History

Bartender and Waitress

Gold Coast Turf Club
08.2022 - Current
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
  • Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.

Fast Food Worker

McDonald's Restaurant
10.2019 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.

Coach

Helensvale Netball Club
03.2021 - 12.2023
  • Taught Children between the ages 9-13 on how to play netball at a competitive level.
  • Co-coached with another lady who had the same coaching skills. Worked together to give the best opportunities for players.
  • Enhanced team performance by developing and implementing effective coaching strategies.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Achieved higher win percentages by analyzing opponent tactics and adjusting game strategies accordingly.


Education

Graduate Certificate -

Helensvale State High School
Helensvale, QLD
11.2023

Skills

  • Flexible and Adaptable
  • Multitasking Abilities
  • Public Speaking
  • Active Listening
  • Customer Relations

Timeline

Bartender and Waitress

Gold Coast Turf Club
08.2022 - Current

Coach

Helensvale Netball Club
03.2021 - 12.2023

Fast Food Worker

McDonald's Restaurant
10.2019 - Current

Graduate Certificate -

Helensvale State High School
Macey Chapman