MacGyver Bourne
AU
Summary
Proven to excel in fast-paced environments, I leveraged my expertise in espresso machine operation and exceptional active listening skills at McDonald's to enhance customer satisfaction and streamline operations. By promoting upselling and efficiently managing inventory, I significantly contributed to team success and operational efficiency, embodying a results-driven approach without explicitly stating it.
Overview
2
2
years of professional experience
Work History
Barista/Cashier/Bagger/Shelf Stocker
McDonald's
06.2022 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines to create beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
No Degree - Biology, Mathematics, Technology
T.A.F.E.
Deniliquin, NSW10.2024
Skills
- Order Taking
- Active listener
- Cash Handling
- Opening and closing duties
- Beverage Preparation
- Espresso machine operation
- Cleanliness
- Food Preparation
- Multitasking
- Available Weekends
Timeline
Barista/Cashier/Bagger/Shelf Stocker
McDonald's
06.2022 - 02.2024
No Degree - Biology, Mathematics, Technology
T.A.F.E.
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