Macie Cappelleri
Summary
To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Administrative Secretary
RIMPA
02.2023 - Current
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated records and files to maintain document compliance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
Loan Coordinator
Your Advisor Group
01.2023 - Current
- Developed strong relationships with customers through high levels of customer service.
- Maintained strict confidentiality of bank records and client information.
- Collaborated with other departments to promptly process loan applications.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Submitted loan applications to underwriter for verification and recommendations.
Team Trainer
Marie's Pizza
08.2019 - 02.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Cross-trained existing employees to maximize team agility and performance.
Salon Assistant
Emily Hadrill Hair Extensions
01.2022 - 07.2022
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Recorded notes for future reference about customer preferences and services delivered.
- Listened to customer preferences and recommendations from hairdressers to sell appropriate scalp products.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
Education
Bachelor of Commerce - Accounting And Data Analytics
Bond University
Gold Coast, QLD12.2023
High School Diploma -
St Andrews Lutheran College
Gold Coast, QLD11.2020
Skills
- Billing and Invoicing
- Spreadsheet Development
- Report Preparation
- Administrative Support
- Database Entry
- Business Correspondence Writing
Timeline
Administrative Secretary
RIMPA
02.2023 - Current
Loan Coordinator
Your Advisor Group
01.2023 - Current
Salon Assistant
Emily Hadrill Hair Extensions
01.2022 - 07.2022
Team Trainer
Marie's Pizza
08.2019 - 02.2023
Bachelor of Commerce - Accounting And Data Analytics
Bond University
High School Diploma -
St Andrews Lutheran College