Summary
Overview
Work History
Education
Skills
Timeline
Generic

Macie Cappelleri

Summary

To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Administrative Secretary

RIMPA
02.2023 - Current
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Created and updated records and files to maintain document compliance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.

Loan Coordinator

Your Advisor Group
01.2023 - Current
  • Developed strong relationships with customers through high levels of customer service.
  • Maintained strict confidentiality of bank records and client information.
  • Collaborated with other departments to promptly process loan applications.
  • Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
  • Submitted loan applications to underwriter for verification and recommendations.

Team Trainer

Marie's Pizza
08.2019 - 02.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Cross-trained existing employees to maximize team agility and performance.

Salon Assistant

Emily Hadrill Hair Extensions
01.2022 - 07.2022
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Listened to customer preferences and recommendations from hairdressers to sell appropriate scalp products.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.

Education

Bachelor of Commerce - Accounting And Data Analytics

Bond University
Gold Coast, QLD
12.2023

High School Diploma -

St Andrews Lutheran College
Gold Coast, QLD
11.2020

Skills

  • Billing and Invoicing
  • Spreadsheet Development
  • Report Preparation
  • Administrative Support
  • Database Entry
  • Business Correspondence Writing

Timeline

Administrative Secretary

RIMPA
02.2023 - Current

Loan Coordinator

Your Advisor Group
01.2023 - Current

Salon Assistant

Emily Hadrill Hair Extensions
01.2022 - 07.2022

Team Trainer

Marie's Pizza
08.2019 - 02.2023

Bachelor of Commerce - Accounting And Data Analytics

Bond University

High School Diploma -

St Andrews Lutheran College
Macie Cappelleri