To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Administrative Secretary
RIMPA
02.2023 - Current
Responded to inquiries from callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Created and updated records and files to maintain document compliance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Kept reception area clean and neat to give visitors positive first impression.
Sorted, opened, and routed mail and deliveries to meet business requirements.
Loan Coordinator
Your Advisor Group
01.2023 - Current
Developed strong relationships with customers through high levels of customer service.
Maintained strict confidentiality of bank records and client information.
Collaborated with other departments to promptly process loan applications.
Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
Submitted loan applications to underwriter for verification and recommendations.
Team Trainer
Marie's Pizza
08.2019 - 02.2023
Trained other employees in customer service, food safety, and performance requirements.
Set positive example for team members by providing high-quality, efficient service.
Taught new team members correct procedures for all areas of operations.
Greeted customers with smile and provided friendly service to professionally handle every need.
Cross-trained existing employees to maximize team agility and performance.
Salon Assistant
Emily Hadrill Hair Extensions
01.2022 - 07.2022
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Recorded notes for future reference about customer preferences and services delivered.
Listened to customer preferences and recommendations from hairdressers to sell appropriate scalp products.
Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
Education
Bachelor of Commerce - Accounting And Data Analytics
Bond University
Gold Coast, QLD
12.2023
High School Diploma -
St Andrews Lutheran College
Gold Coast, QLD
11.2020
Skills
Billing and Invoicing
Spreadsheet Development
Report Preparation
Administrative Support
Database Entry
Business Correspondence Writing
Timeline
Administrative Secretary
RIMPA
02.2023 - Current
Loan Coordinator
Your Advisor Group
01.2023 - Current
Salon Assistant
Emily Hadrill Hair Extensions
01.2022 - 07.2022
Team Trainer
Marie's Pizza
08.2019 - 02.2023
Bachelor of Commerce - Accounting And Data Analytics
Administrative Secretary at Employee Engagement & Performance Management - Clark County School DistrictAdministrative Secretary at Employee Engagement & Performance Management - Clark County School District