Mack Lau

Hong Kong Broadband Network Ltd.Brief description of Hong Kong Broadband Network Limited – In Hong Kong, we currently serve 1 in 2 active companies and 1 in 3 households. With the integrated fibre network from three telecom operators, covers over 2.4 million residential home passed and over 7,400 commercial buildings and facilities across Hong Kong, offering route diversity and high reliability for customers.13 years of all-round Telecommunication Network Design and Construction Manager

• Manage the Broadband/Fiber Engineering and technical staff and functions as they relate to network engineering, network operations and technical service functions
• Coordinated and managed regional partnerships of technical and engineering support staff
• Perform fiber network architecture planning, directs network installation, performs necessary procurement, construction and testing of the communications network; define, document, and enforce system standards
• Make critical decisions to maximize network efficiency and effectiveness by monitoring performance; troubleshooting network problems and outages; scheduling upgrades, and collaborating on network optimization
• Train, develop, guide, and mentor employees toward improved performance in a manner consistent with company values and expectations
• Build alliances with other companies to build constructive relationships for finding opportunities to co-working on projects
• Provide technical assistance to and assist in coordinating the activities of consulting engineers; review and approve the development of plans and specifications for the associated construction projects and equipment
• Initiate and review purchasing or contract proposals. Oversee the selection and use of new materials and equipment
• Participate on department management team for policy, strategic planning, and decision-making activities
• Research and stay abreast of new and emerging technologies to further the goals of the fiber utility; strategic plans to implement researched technologies and innovations into the future network
• Collaborate to prepare, monitor, and administer the division’s annual budget and long range financial plan
• Translate customer requirements into feasible solutions and work with teammates and cross-functional teams to design, plan, communicate, and implement those solutions
• Represent the organization with regulatory agencies, legislative bodies, and industry associations
• Relevant extra skills
• Team Management experience: Leading the Network Design and Construction Department with more than 100 of talents to increase company revenue by achieving yearly Wireless & GPON network coverage expansion and upgrade target according to sale demand
• Pre-sales support: Starting from POC, development and demonstration with sales team on customization service with new initiated technology including 5G, Wifi, IOT and also LASER communication
• Change management: Provide resilient, resource and time effective solution on launching 5G backhaul network by leading the team to complete network integration after acquired another broadband companies
• Special achievements
• 2020 to 2021
• Succeed in tender competition as a Solution Architecture to work with sales team by providing unique monitoring solution on Premium Dedicated Fibre network by integrated new launched technology and existing Fibre Network
• Directly working with Vendor to customize the solution with customer requirement
• 2019 to 2020
• Completed the largest sixfox IOT network by working with sole provider Thinxtra to launch different IOT service in Hong Kong
• Initiated an project to install IOT device with motion and light sensor in underground manhole to enhance Fibre Network Monitoring
• 2016 to 2017
• Proactively raised a Departmental Improvement Project in HKBN which initial a improvement project to achieve revenue gain by working with procement and
• Contributed $12m CAPEX annual saving
• 2015 to 2017
• Completed Ocean Park Wi-Fi Network and Mobile Application Development Plan by installed more than 300 APs with new Fibre and core network, which provide a new customer experience on integrated WiFi network with new brand App with Virtual guided tour, Park navigation and also increase operation efficiency by new function such as E-Scheduler & Fast pass verification
• Granted the Silver Award for Best Use of Apps from Marketing Magazine’s MARKies Awards 2017
• 2015 to 2016
• Initialed an innovation project to integrate fibre monitoring system to GIS inventory system to provide better maintenance performance
• Increased more than double on Premium Dedicated Fibre Business in next 2 years by working with large companies such as Amazon, Google
• Granted the SAG award from 2016 ESRI GIS User Conference
• 2012 to 2013
• Joined the first Pioneer Program in Hong Kong Broadband Network Limited
• Finished a Departmental Improvement Project to increase network capability