Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mackayla Sealby

Maroochydore,QLD

Summary

I am looking to advance and learn the skills of working in administration. I am a well-presented young lady. I travelled around Australia with my family from 2018 to 2019. This has given me the confidence to go above and beyond my comfort zone and I strongly believe I can bring a strong skillset to any role I am put into. With myself having a background of previously working in customer and food service career I am a very confident person with high customer service skills. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pizza Clerk

Greenbank Pizzeria
06.2019 - 11.2019
  • Cleaned and sanitized work areas, utensils and equipment.
  • Followed company recipes and production standards to satisfy customers.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Operated grills, fryers and ovens to cook food items.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.

Fast Food Crew Member

KFC
11.2017 - 01.2018
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.

Crew Member

McDonald's
12.2019 - 07.2020
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Trained new team members on procedures, customer service, and sales techniques.

Pizza Maker

Domino's Pizza
09.2020 - 11.2020
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Monitored and maintained clean working areas and cooking surfaces.

Deli Worker

IGA Supermarket
06.2021 - 10.2021
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Opened new inventory and rotated stock by dates to maintain freshness.

Waitress

Junk Restaurant
10.2021 - 04.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Manager

McDonald's
11.2020 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Greenbank state school

Year 7 -

Emmaus College

Year 7-11 -

Springfield Central State High School

Year 11-12 -

Maroochydore State High School
2021

Skills

  • Highly developed communication, interpersonal and negotiation skills is demonstrated through work experience
  • Strong leadership skills have been defined from training staff
  • Accomplished at setting priorities, monitoring workflow and resources and the ability to complete tasks before due dates
  • High level of accuracy, eye for detail, thorough analysis, and interpretational skills
  • Demonstrated ability to utilize initiative and own judgment
  • Time management
  • Ability to resolve issues
  • Verbal and Written Communication

Certification

Certificate II in Health Support Services

Cert III in Health Services Assistant

RSA & RSG Course

Hospital placement- Nambour General Hospital & SCUH (Diploma of Nursing)

Timeline

Waitress

Junk Restaurant
10.2021 - 04.2022

Deli Worker

IGA Supermarket
06.2021 - 10.2021

Manager

McDonald's
11.2020 - Current

Pizza Maker

Domino's Pizza
09.2020 - 11.2020

Crew Member

McDonald's
12.2019 - 07.2020

Pizza Clerk

Greenbank Pizzeria
06.2019 - 11.2019

Fast Food Crew Member

KFC
11.2017 - 01.2018

Greenbank state school

Year 7 -

Emmaus College

Year 7-11 -

Springfield Central State High School

Year 11-12 -

Maroochydore State High School

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Mackayla Sealby