MACKENZIE ASHTON

Managed tenant inquiries and requests, providing prompt solutions to enhance customer experience.

• Manage the front desk and reception team, ensuring smooth daily operations
• Deliver high-quality customer service to all gym members and visitors
• Handle member inquiries, emails, bookings, and class scheduling
• Use POS and gym management systems to maintain accurate member data
• Support gym leadership with administrative tasks and communication
• Foster a friendly, welcoming environment for all members and guests
• All ordering of products for cafe, hygiene, Amin and supplement shop

• General admin tasks, answering phones, ordering
• Checking and ordering plants
• Signing of paper for interstate trucks

• Supervising and caring for children
• Supporting learning and play
• Maintaining an clean and safe environment
• Ensuring nutritional needs are met
• Supporting emotional and social development

• Balanced tills, completed end-of-day procedures, and performed inventory tasks
• Delivered friendly, efficient service in a fast-paced retail environment

• Completed Cert II & III in Allied Health during a 2-year traineeship
• Rotated through all hospital departments assisting medical staff
• Worked closely with the rehab physiotherapy team, managing patient handovers

• Helped with customer service, change rooms, stock recovery, and cleaning

• Assisted in organizing and running school sports carnivals and events
• Supported students to participate confidently in physical activities

• Helped with customer service, change rooms, stock recovery, and cleaning

• Assisted with tumbling and stunting classes
• Served as a role model for younger cheer athletes at competitions