Summary
Overview
Work History
Education
Skills
Reference
Timeline
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Mackenzie Carmody

8 Calista Cresent, Bracken Rideg,QLD

Summary

My name is Mackenzie Carmody, and I am looking for a full-time position in your company. I am a dedicated service advisor with many skills in different job roles. I carry strong communication and customer service skills. Along with teamwork skills. I have proven ability to assist customers effectively, coordinate with teams, and maintain professionalism. I am Ready to enhance customer experiences and streamline service operations within your company and is dedicated to learn and grow within.

Overview

5
5
years of professional experience

Work History

Service Advisor/Receptionist Administrator

Norris Motor Group
Windsor, QLD
05.2024 - 06.2025
  • Assisted customers with service inquiries and scheduled appointments efficiently.
  • Coordinated with technicians to prioritize service work and manage workflow.
  • Maintained accurate records of customer interactions and service history.
  • Explained service recommendations clearly to customers to ensure understanding.
  • Processed customer payments and handled billing inquiries professionally.
  • Promptly responded to customer inquiries via phone, email or in person.
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.

Educator

Kids Capers
Clayfield
11.2023 - 05.2024
  • Utilized educational technology tools to support interactive learning experiences.
  • Created a safe, comfortable learning environment for students by establishing positive relationships with them.
  • Organized activities and resources to promote student engagement in learning.
  • Designed curriculum, lesson plans and instructional materials for classroom teaching.

Apprentice Hairdresser

S&S Hair and Beauty
Chermside, QLD
04.2021 - 11.2023
  • Assisted senior hairdressers with customer consultations and service preparations.
  • Provided excellent customer service during appointments and consultations.
  • Learned various haircutting techniques through hands-on training sessions.
  • Collaborated with team members to ensure smooth daily operations.

Part Time Cashier

Woolworths
Sandgate, QLD
01.2020 - 02.2021
  • Operated cash register and processed customer transactions efficiently.
  • Assisted customers with product inquiries and provided friendly service.
  • Maintained cleanliness of checkout area and organized merchandise displays.
  • Resolved customer issues promptly while maintaining a positive attitude.

Education

Highschool -

Sandgate District State Highschool
Sandgate
02-2023

Primary School -

Sandgate State School
Sandgate, QLD
12-2017

Skills

  • Motivated
  • On time
  • Communication
  • Polite
  • Computer skills
  • Reliable
  • Hardworking
  • Leadership

Reference

Camilo Pereira - 0466 588 161 (Workshop Controller)

- communicated between each other to ensure services and repairs were maintained 

Timeline

Service Advisor/Receptionist Administrator

Norris Motor Group
05.2024 - 06.2025

Educator

Kids Capers
11.2023 - 05.2024

Apprentice Hairdresser

S&S Hair and Beauty
04.2021 - 11.2023

Part Time Cashier

Woolworths
01.2020 - 02.2021

Highschool -

Sandgate District State Highschool

Primary School -

Sandgate State School

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Mackenzie Carmody