Mackenzie Carmody
8 Calista Cresent, Bracken Rideg,QLD
Summary
My name is Mackenzie Carmody, and I am looking for a full-time position in your company. I am a dedicated service advisor with many skills in different job roles. I carry strong communication and customer service skills. Along with teamwork skills. I have proven ability to assist customers effectively, coordinate with teams, and maintain professionalism. I am Ready to enhance customer experiences and streamline service operations within your company and is dedicated to learn and grow within.
Overview
5
5
years of professional experience
Work History
Service Advisor/Receptionist Administrator
Norris Motor Group
Windsor, QLD
05.2024 - 06.2025
- Assisted customers with service inquiries and scheduled appointments efficiently.
- Coordinated with technicians to prioritize service work and manage workflow.
- Maintained accurate records of customer interactions and service history.
- Explained service recommendations clearly to customers to ensure understanding.
- Processed customer payments and handled billing inquiries professionally.
- Promptly responded to customer inquiries via phone, email or in person.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
Educator
Kids Capers
Clayfield
11.2023 - 05.2024
- Utilized educational technology tools to support interactive learning experiences.
- Created a safe, comfortable learning environment for students by establishing positive relationships with them.
- Organized activities and resources to promote student engagement in learning.
- Designed curriculum, lesson plans and instructional materials for classroom teaching.
Apprentice Hairdresser
S&S Hair and Beauty
Chermside, QLD
04.2021 - 11.2023
- Assisted senior hairdressers with customer consultations and service preparations.
- Provided excellent customer service during appointments and consultations.
- Learned various haircutting techniques through hands-on training sessions.
- Collaborated with team members to ensure smooth daily operations.
Part Time Cashier
Woolworths
Sandgate, QLD
01.2020 - 02.2021
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided friendly service.
- Maintained cleanliness of checkout area and organized merchandise displays.
- Resolved customer issues promptly while maintaining a positive attitude.
Education
Highschool -
Sandgate District State Highschool
Sandgate02-2023
Primary School -
Sandgate State School
Sandgate, QLD12-2017
Skills
- Motivated
- On time
- Communication
- Polite
- Computer skills
- Reliable
- Hardworking
- Leadership
Reference
Camilo Pereira - 0466 588 161 (Workshop Controller)
- communicated between each other to ensure services and repairs were maintained
Timeline
Service Advisor/Receptionist Administrator
Norris Motor Group
05.2024 - 06.2025
Educator
Kids Capers
11.2023 - 05.2024
Apprentice Hairdresser
S&S Hair and Beauty
04.2021 - 11.2023
Part Time Cashier
Woolworths
01.2020 - 02.2021
Highschool -
Sandgate District State Highschool
Primary School -
Sandgate State School
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