Mackenzie DAVIDSON

Over the past two years, I have worked as an Administration Clerk in the Admissions Department at John Hunter Hospital, where I have developed strong administrative capabilities and a deep understanding of hospital systems and patient care coordination. My role requires managing a variety of tasks that directly support the delivery of efficient, patient-centred healthcare.

My core responsibilities include processing patient admissions, discharges, transfers, and registrations using the IPM system, ensuring that all information is accurate and up to date. I assist with patient triage, organise appointments and procedures, and play a key role in coordinating with doctors, nurses, midwives, and allied health professionals to ensure smooth surgical bookings and continuity of care. I am also responsible for obtaining and documenting patient consent and providing compassionate and professional support to patients throughout their hospital journey.

This position has strengthened my ability to work under pressure, prioritise tasks effectively, and maintain strong communication across multidisciplinary teams. It has also deepened my appreciation for the administrative processes that underpin quality healthcare delivery, and further supported my development as a nursing professional.

• I work closely with a supportive agent, and together we focus on listing, selling, and helping our clients achieve the best possible outcomes. I’m actively involved in the sales process, from coordinating showings, managing transactions, to assisting with negotiations, to ensure our clients get the best deal. I also play a key role in maintaining strong client relationships and supporting each step of the journey. With a focus on communication, organisation, and follow-through, I take pride in making the entire process as smooth and successful as possible.

Dispensary and Sales Assistant
Supported the pharmacist in delivering customer-focused care by assisting with health inquiries, dispensing medications, and managing scripts. Demonstrated strong communication, accuracy, and accountability in a fast-paced environment. Key responsibilities included customer service, stock control, cash handling, and responding to enquiries. This role strengthened my interpersonal skills, attention to detail, and ability to work effectively under pressure.