Summary
Overview
Work History
Education
Skills
bit about me
Timeline
Generic

Mackenzie Deeth

Lowood,Qld

Summary

At Tarampa lodge, I excelled in a fast-paced environment, leveraging my strong customer service and problem-solving skills to enhance client satisfaction and foster long-term relationships. My proactive approach and ability to maintain high safety standards significantly contributed to team productivity and morale, showcasing my commitment to excellence and collaborative spirit.

Overview

3
3
years of professional experience

Work History

Lifestyle Support Worker

Tarampa Assist
11.2023 - Current
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Performed general housekeeping and cleaning tasks.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Improved team morale and productivity through effective communication and active listening skills.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
  • Handled customer inquiries courteously and professionally to enhance satisfaction.

Cafe Worker

Serenity Cafe
06.2021 - 07.2023
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.

Education

No Degree - Currently Study A Cert 3 Individual Support

Lowood State High School
Lowood, QLD
11.2023

Skills

  • Cleaning
  • Customer Service
  • Restocking skills
  • Customer Relations
  • Creativity and Innovation
  • Problem-Solving
  • Positive Attitude
  • Collaboration and Teamwork
  • Workplace Safety
  • Clear Communication
  • Flexible Schedule

bit about me

I am a friendly kind-hearted person who loves spending time with my family and friends. I love any and all sports. I feel passionate about taking care of myself both physically and mentally and like to get out for a run several times a week.

I have gained vital experience in my previous positions and have demonstrated the importance of correct procedures, telephone etiquette, customer service focus, clear communication, time management, flexibility, work policies and procedures. I have also developed strong skills in working autonomously and in a team environment, having the ability to work well in stressful situations through prioritising my duties into levels of importance within the team.

I thrive to see tasks through to completion, work within agreed priorities, committed to achieve quality outcomes whilst maintaining a positive attitude. I take pleasure in gaining feedback from managers and customers to gauge satisfaction and seek assistance when required as well as taking personal responsibility for accurate completion of work. I commit energy and drive to see that goals are achieved and customers are happy.

Timeline

Lifestyle Support Worker

Tarampa Assist
11.2023 - Current

Cafe Worker

Serenity Cafe
06.2021 - 07.2023

No Degree - Currently Study A Cert 3 Individual Support

Lowood State High School
Mackenzie Deeth