Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Granshaw

Gympie,QLD

Summary

Friendly Medical Receptionist offering excellent skills in patient relations and office managment. Successfully managed patient appointments, medical records, and front-desk operations and phone calls, ensuring smooth workflow and patient satisfaction. Demonstrated ability to handle a fast-paced setting while maintaining confidentiality and providing excellent patient care and support.

Overview

7
7
years of professional experience

Work History

Farm Hand

Mooloo Farming
11.2020 - Current
  • Operated various farm machinery including tractors, Seeders, balers and mowers .
  • Assisted in daily moving of Cattle on property
  • Worked along with contractors in fixing/construing fences
  • Tagging, weighing and sorting cattle in yards
  • Mixing seed and seeding with Tractor for winter feed
  • The production of making hay and loading into sheds
  • Mowing of the property


Medical Receptionist

Southside Medical Centre
12.2020 - 03.2025
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Helped patients complete necessary medical forms and documentation.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained strict confidentiality of patient information, adhering regulations and medical office policies.
  • Managed high call volumes, organising appointments and other inquiries, while maintaining a polite and professional demeanor.

Farm Laborer

G K Bunter & T M Cawte
11.2022 - 02.2024

Duties Included

- Milking Cows and ensuring a clean and sanitised Dairy and Vat room

- Trimming, Washing and Packing Ginger and Turmeric by hand

- Delivering Packed ginger into Gympie Pack House for Transport

- Labling 2L, 1L and cream bottles for bottling

- Ensuring Lables and Bottles are orded to keep up with production

- Loading Shipping Container when new Bottles arrive to be stored

Receptionist

All Ages Physiotherapy
01.2022 - 09.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phones promptly and assisted with appointments and inquires.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Early Childhood Education Trainee

Cooloola Christian College Early Learning Centre
03.2018 - 12.2018

Working 10-15 hours each week assisting staff in the

supervision of children aged 15 months to 5 years old.


Completed units:

· Provide emergency first aid in education and care setting

· Promote and provide healthy food and drinks

· Ensure health and safety of children

· Provide care for children

· Develop positive and respectful relationships with children



Duties included:

· Playing with children

· Preparation of food

· Support Educators with activities

· Cleaning the facility




Education

High School Diploma -

Cooloola Christian College
11-2020

Skills

  • Dependable and hardworking
  • Time management
  • Telephone etiquette
  • Appointment scheduling
  • Front desk operations
  • Proficient in Best Practice
  • Medical billing and coding

Timeline

Farm Laborer

G K Bunter & T M Cawte
11.2022 - 02.2024

Receptionist

All Ages Physiotherapy
01.2022 - 09.2022

Medical Receptionist

Southside Medical Centre
12.2020 - 03.2025

Farm Hand

Mooloo Farming
11.2020 - Current

Early Childhood Education Trainee

Cooloola Christian College Early Learning Centre
03.2018 - 12.2018

High School Diploma -

Cooloola Christian College
Mackenzie Granshaw