Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Heinrich

Brisbane,Australia

Summary

Nursing/Paramedic Student who has a huge passion for the medical field with understanding of First Aid and patient care and treatment. I'm friendly and have great people skills and work well as a team and individually during stressful situation. Very organized with sound writing and literacy skills.

Overview

3
3
years of professional experience

Work History

Medical Assistant

I-MED Radiology
01.2023 - Current
  • Create, schedule and organize patient appointments
  • Discussing medical procedure with medical professionals
  • Patient care
  • Phone and in person conversations
  • Organization of schedules and managing time frames
  • Managing incoming and outgoing calls in a busy environment
  • Meeting KPI'S in a professional business
  • Obtained client medical history, medication information, symptoms, and allergies.

Disability Support Worker

Self-employeed
05.2024 - Current
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Worked with children and parents to closely monitor and record social, behavioral and academic growth.

Supervisor Bar and Bistro

ALH Hamilton Hotel
02.2022 - 01.2023
  • Managing multiple takes in high volume environment
  • Managed small team schedules
  • Created cleaning schedule for all staff members
  • Providing basic medical care to customers and staff when needed
  • Addressed guest complaints and resolved issues to promote satisfaction

Education

Bachelor of Nursing/Paramedicine -

Australian Catholic University
Brisbane, QLD
08.2027

Certificate 3 in Allied Health Assistance -

DIVTEC
12.2022

Certificate 2 in Allied Support Services -

DICTEC
12.2021

First Aid And CPR
2024

Blue And Yellow Card
2024

Skills

  • Fast Learner
  • Communication Skills
  • Medical Knowledge
  • Customer Service
  • Medical Terminology
  • Independent Living Support
  • Risk Assessments
  • Incident Reports
  • Disability Services
  • Documentation And Reporting
  • Infection Control
  • Vital Sign Monitoring

Timeline

Disability Support Worker

Self-employeed
05.2024 - Current

Medical Assistant

I-MED Radiology
01.2023 - Current

Supervisor Bar and Bistro

ALH Hamilton Hotel
02.2022 - 01.2023

Bachelor of Nursing/Paramedicine -

Australian Catholic University

Certificate 3 in Allied Health Assistance -

DIVTEC

Certificate 2 in Allied Support Services -

DICTEC

First Aid And CPR

Blue And Yellow Card

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Mackenzie Heinrich