Mackenzie Jackson
Geraldton,WA
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Administrative support offering versatile office skills and proficient in Microsoft Office Programs. I readily adapt to change, work independently, and always do my best to meet expectation. Able to multitask and prioritize without compromising quality.
I consider myself to be an honest and reliable person. I am a punctual and well-presented. I have good communication skills. I always complete assigned duties with enthusiasm and follow instructions to the best of my ability. I work well in a team environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Acting Maintenance Scheduler
ABBL Contracting and Maintenance
03.2024 - Current
- Reviewed work order backlogs regularly to adjust priorities as needed while maintaining the balance between reactive repairs vs proactive maintenance activities.
Acting Maintenance Coordinator
ABBL Contracting and Miantenance
07.2024 - 08.2024
Administrative Assistant
ABBL Contracting and Maintenance
01.2023 - 03.2024
- Administration Assistant to the business Services team and the Regional Director of Main Roads to find missing claim information for AGRN 965 Cyclone Seroja and Flood Damage in the Mid West Gascoyne Region, I Received a Certificate of Recognition for my contribution to the claims.
- I had the opportunity to create a Compilation of Main Roads staff, roadworks, video which is on display in the Main Entrance of the building and updated regularly.
- My recent secondment to Maintenance has given me the opportunity to work with Project Managers and gain knowledge in this field across various tasks.
- Monthly figures for Traffic Control used for the month, record amount of hours Traffic Control was required, total number of personnel and location.
- Internal interface with Maintenance Crews, Accounts Payable, Regional Director, Maintenance & Business Services Managers
- Organizing Work orders for Traffic Management resources associated with civil construction and Maintenance projects.
- External interface with Main Roads Suppliers, Contractors & Customer Service to the public.
- Responded to customer issues to provide immediate resolution and improve retention.
- Organized files, developed spreadsheets, faxed reports, and scanned documents.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Entering Contractors plant Dockets into excel spreadsheets and making sure companies are paid on time.
Administrative Assistant
Service Stream
03.2022 - 12.2022
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Purchase Order creation for goods and services.
- Assisted with the planning of special events by arranging catering services, securing venues, and ordering promotional materials.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Handled incoming calls and directed callers to appropriate department or employee.
Cashier Supervisor
The Reject Shop
12.2019 - 03.2022
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Implemented strategies for reducing shrinkage due to theft, fraud, or error.
- Maintained an organized work environment by stocking shelves and cleaning up after each shift.
- Performed daily bank deposits accurately and within company guidelines.
- Greeted customers and responded to requests for information.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Hairdresser Assistant
Turn a Head Fashion
02.2016 - 08.2016
- Greeted customers, answered phones, and booked appointments.
- Shampooed, conditioned, and blow-dried client's hair.
- Maintained cleanliness of salon equipment, tools, and work areas.
- Ensured client satisfaction with the quality of service provided.
- Assisted colleagues in setting up stations before starting a shift or closing after it ends.
- Cleaned work area thoroughly after each shift ensuring all tools were properly stored away.
Education
Certificate II - Animal Studies And Care
Central Regional TAFE
Geraldton, WA07.2022
School
Nagle Catholic Collage
Geraldton, WA03.2021
Certificate III - Early Childhood Education
Central Regional TAFE
Geraldton, WA06.2019
No Degree - School
St Lukes Collage
Karratha, WA03.2016
No Degree - School
St Pauls Primary School
Karratha, WA12.2015
Skills
Staff Scheduling
Event Logistics
Administrative Oversight
Time Management
Work well in a Team
Problem Solving
Verbal Communications
Written Communications
Organization
Prioritizing and multitasking
Certification
- RIMPO318F Conduct Civil Construction Skid Steer Loader Operations
- Certificate 2 in Animal Studies and Care
- Certificate 3 in Early Childhood and Education
- CPCWHS1001 White Card for Construction Industry in WA #10862970 issues 25/07/23
- Basic Worksite Traffic Management
- Traffic Controller
- C-A Class Drivers License
- Certificate of Recognition - From Mainroads WA
- National Police Certificate
Timeline
Acting Maintenance Coordinator
ABBL Contracting and Miantenance
07.2024 - 08.2024
Acting Maintenance Scheduler
ABBL Contracting and Maintenance
03.2024 - Current
Administrative Assistant
ABBL Contracting and Maintenance
01.2023 - 03.2024
Administrative Assistant
Service Stream
03.2022 - 12.2022
Cashier Supervisor
The Reject Shop
12.2019 - 03.2022
Hairdresser Assistant
Turn a Head Fashion
02.2016 - 08.2016
Certificate II - Animal Studies And Care
Central Regional TAFE
School
Nagle Catholic Collage
Certificate III - Early Childhood Education
Central Regional TAFE
No Degree - School
St Lukes Collage
No Degree - School
St Pauls Primary School
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