Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Hobbies
Timeline
Generic

Mackenzie Laing

Waterfall,New South Wales

Summary

Enthusiastic and hard working individual who is successful at managing multiple priorities under high pressure situations with a positive attitude.

Overview

3
3
years of professional experience

Work History

Junior Educator

Discover My World Childcare
03.2023 - Current
  • Promoted a positive and nurturing atmosphere by addressing children''s social, emotional, and physical needs.
  • Aided in maintaining a clean, safe, and organized classroom to foster a conducive learning environment.
  • Contributed to effective communication with parents through regular updates on their child''s progress and accomplishments.
  • Learnt exceptional patience and resilience

Team Leader

Crust Gourmet Pizza Bar
09.2022 - 04.2023
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Team Member

McDonald's
04.2021 - 10.2022
  • Received 'Dining to Shining' award for my quick progress and adaptability.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Maintained strict adherence to company policies and procedures while sustaining work standards under pressure.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Collaborated with team members to maintain a healthy work environment for all.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.

Education

High School Diploma -

St John Bosco College
Engadine, NSW
09.2023

Skills

  • Patience and resilience
  • Effective communication and excellent customer service skills
  • The ability to work independently and with a team
  • Problem solving
  • Respectful to staff and managers
  • Not afraid of hard work and long hours

Accomplishments

  • First Aid certificate
  • Completed work experience with the Australian Defence Force
  • 80 + Atar
  • Numerous academic distinctions and class excellences throughout my senior years of High School
  • Acquired a boat licence
  • Selected to be apart of the Newman program
  • Completed one year of Italian language study
  • Completed one year of French language study
  • Completed 120 hours of community service through events such as relay for life
  • Selected to be team leader at Crust Engadine
  • 'Dining to Shining' award at McDonald's
  • Participated in high accomplishing team sports such as in the Sydney Catholic Schools Regional Volleyball Championships team and the Sydney Catholic Schools Soccer Championship Grand Final

Affiliations

  • Mrs. Grainne Harris, St John Bosco College Engadine - 0404079096
  • Miss. Jessica Dopson, Department Manager - 0417999927

Hobbies

Reading, learning languages, sports such as volleyball and soccer, travelling and exploring new places, instruments such as guitar and ukulele.

Timeline

Junior Educator

Discover My World Childcare
03.2023 - Current

Team Leader

Crust Gourmet Pizza Bar
09.2022 - 04.2023

Team Member

McDonald's
04.2021 - 10.2022

High School Diploma -

St John Bosco College

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Mackenzie Laing