Mackenzie Laing
Waterfall,New South Wales
Summary
Enthusiastic and hard working individual who is successful at managing multiple priorities under high pressure situations with a positive attitude.
Overview
3
3
years of professional experience
Work History
Junior Educator
Discover My World Childcare
03.2023 - Current
- Promoted a positive and nurturing atmosphere by addressing children''s social, emotional, and physical needs.
- Aided in maintaining a clean, safe, and organized classroom to foster a conducive learning environment.
- Contributed to effective communication with parents through regular updates on their child''s progress and accomplishments.
- Learnt exceptional patience and resilience
Team Leader
Crust Gourmet Pizza Bar
09.2022 - 04.2023
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Team Member
McDonald's
04.2021 - 10.2022
- Received 'Dining to Shining' award for my quick progress and adaptability.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Maintained strict adherence to company policies and procedures while sustaining work standards under pressure.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Collaborated with team members to maintain a healthy work environment for all.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
Education
High School Diploma -
St John Bosco College
Engadine, NSW09.2023
Skills
- Patience and resilience
- Effective communication and excellent customer service skills
- The ability to work independently and with a team
- Problem solving
- Respectful to staff and managers
- Not afraid of hard work and long hours
Accomplishments
- First Aid certificate
- Completed work experience with the Australian Defence Force
- 80 + Atar
- Numerous academic distinctions and class excellences throughout my senior years of High School
- Acquired a boat licence
- Selected to be apart of the Newman program
- Completed one year of Italian language study
- Completed one year of French language study
- Completed 120 hours of community service through events such as relay for life
- Selected to be team leader at Crust Engadine
- 'Dining to Shining' award at McDonald's
- Participated in high accomplishing team sports such as in the Sydney Catholic Schools Regional Volleyball Championships team and the Sydney Catholic Schools Soccer Championship Grand Final
Affiliations
- Mrs. Grainne Harris, St John Bosco College Engadine - 0404079096
- Miss. Jessica Dopson, Department Manager - 0417999927
Hobbies
Reading, learning languages, sports such as volleyball and soccer, travelling and exploring new places, instruments such as guitar and ukulele.
Timeline
Junior Educator
Discover My World Childcare
03.2023 - Current
Team Leader
Crust Gourmet Pizza Bar
09.2022 - 04.2023
Team Member
McDonald's
04.2021 - 10.2022
High School Diploma -
St John Bosco College