Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
References
Timeline
Generic

Mackenzie Milverton

Elliminyt,VIC

Summary

I bring a diverse skill set and a proven ability to adapt and excel in various roles. My strong work ethic, exceptional communication skills, and rapid learning ability ensure that I consistently deliver high-quality results, making me a valuable asset to any team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Worker

Woolworths
Colac, Victoria
11.2020 - Current
  • I have currently worked within all departments within Woolworths, gaining valuable skills due to my versatility and experience between different environments.
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Maintain a friendly, outgoing personality to promote a positive work environment and build customer loyalty.
  • Collaborating effectively with diverse teams to meet organizational goals and maintain high operational standards.
  • Developed expertise in bakery operations, including the preparation and presentation of baked goods, maintaining quality control, and ensuring compliance with health and safety standards.

Hospitality Team Member

Queenie and Co
Colac, Victoria
04.2022 - 01.2024
  • Gained hands-on experience in café operations, including barista skills, customer service, and managing inventory. Excelled in maintaining a clean and welcoming environment while ensuring timely and accurate order fulfillment.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Acquired specialized knowledge in preparing and handling gluten-free products, ensuring strict adherence to dietary guidelines and cross-contamination prevention, while meeting customer needs with high-quality offerings

Hospitality Team Member

Culture Colac
Colac, Victoria
10.2021 - 08.2022
  • Assisted with the preparation of food and beverage items for customers.
  • Performed opening and closing duties as assigned by management.
  • Maintained cleanliness of the dining area, kitchen, and other areas of the restaurant.
  • Provided friendly customer service by engaging guests in conversation while serving drinks and food items.

Education

High School Diploma -

Trinity College Colac
Colac Victoria
12-2023

Bachelor of Arts - Bachelor of Criminology / Bachelor of Psychology

Deakin University
Geelong

Skills

  • Customer Service Excellence: I provide high-quality service, addressing customer inquiries, and resolving issues efficiently
  • Excellent communication skills: I am known for my bubbly personality, which allows me to connect easily with customers and colleagues, fostering a friendly and welcoming attitude
  • Barista skills: I have had barista training, having prepared a wide range of coffee and café beverages
  • Strong work ethic and determination: I am highly motivated and committed to delivering the best results, consistently going above and beyond to meet goals and overcome challenges in the workplace
  • Rapid learner: I quickly grasp new concepts and adapt to changes, allowing me to efficiently take on new tasks and responsibilities with minimal guidance

Accomplishments

  • I was honored to receive the Peter Foley Award at South Colac Sports Club, recognizing me as the Best Under 21 Person of the Year. This award highlights my dedication, hard work, and passion for excellence both on and off the field, reflecting my commitment to personal and team growth, with umpiring, helping continuous volunteering with canteen and umpiring

Affiliations

  • Dress Hire business
  • Netball
  • Tennis
  • Umpiring

Certification

  • Rotary Club certificate with a $100 cheque for my positive participation within the community in helping to volunteer for numerous activities, for example riding for disabled.

References

References available upon request.

Timeline

Hospitality Team Member

Queenie and Co
04.2022 - 01.2024

Hospitality Team Member

Culture Colac
10.2021 - 08.2022

Retail Worker

Woolworths
11.2020 - Current

High School Diploma -

Trinity College Colac

Bachelor of Arts - Bachelor of Criminology / Bachelor of Psychology

Deakin University

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Mackenzie Milverton