Mackenzie MONAHAN
Colac,VIC
Summary
I am a hardworking individual with a dedicated work ethic and solid background working with food health and safety compliance. I have a passion to do more and explore more of what the world and workforce has to offer. I bring positive vibes and a happy spirit , I am a reliable worker and always happy and willing to learn new skills to continue growing and apply the skills I learn and pick up along the way.
Overview
9
9
years of professional experience
Work History
Machine Operator
Bulla Forrest street
Colac, Victoria
05.2023 - 06.2026
- During my time at Bulla I started in the cream filling room, then went into the Bottle shop and completed my training on the casepacker as well as ongoing ohs/safety, food quality, company ethics and process refresher training.
- I was on rotating shift work for six months before getting a permanent night shift position for the remainder of my time at Bulla. The duties of my job included :
- Operated machinery to maintain steady and efficient production
- Manual handling and repetitive physical labour
- Maintained high levels of cleanliness and sanitization to meet food health and safety regulations as well as pass audits and daily swap testing
- Deep cleaning machines and drains, scrubbing floors, adhering to hygiene practices to avoid contamination
- Followed safety protocols while handling dangerous cleaning chemical
- Inspect finished products for quality and compliance standards reporting to leading hands for a pass
Duty Manager
Coles
Colac , Victoria
03.2022 - 05.2023
- Overseen staff as a solo night supervisor from 2pm -11pm arming the store as last one to leave
- Tobacco sales and handling training
- provided customer service and assistance
- I completed my RSA in order to step up to duty manager as the role includes taking out orders for click and collect containing alcohol
- Made end of aisle displays as well as pop ups according to provided planograms
- Handling product recalls, immediately taking necessary products off the shelves and filling out necessary paperwork and documentation.
- Waste management, collecting all products on/past their use by date
- Handling price changes, product markdown and final sale items
- Handing customer concerns / complaints as efficiently and professionally as possible
- Calling and hosting the Grocery team meeting nightly to go over the load size and plan for the night
- Provided detailed reports to store manager on nightly operations, staff concerns, and recognition of high-performing team members
- Responded promptly to any emergency that occurred during the shift including , code blues which are medical emergencies as well as evacuations.
- Delegated tasks efficiently amongst team members always keeping a positive happy manner to boost store moralee
- Assisted loading and unloading click and collect trucks.
- Solo Overnight shifts when there was maintenance being done/ register renewals
Supermarket Employee
Coles
Colac, Vic
11.2020 - 03.2022
- During my time at Cole's I started out in the Grocery department stocking shelves after school, I loved my time at Cole's and grew a lot as a person working with the public and the encouragement I received from my managers and team mates gave me a passion to want to keep doing better and I worked my way up to duty manager quite quickly, before I stepped into the duty manager role my jobs included:
- Stocked shelves ensuring to rotate stock to maintain supermarket freshness and inventory
- receiving stock loads and splitting pallets in preparation to be put onto shelves
- assisted customers with questions and enquires, giving direction to products or merchandise/ sales
- operated a cash register and processed customer transactions efficiently and accurately
- picking and taking out orders for click and collect
- stocking and rotating meat inventory
- maintained cleanliness and organisation of backstock and inventory processes
- participated in overnight store stocktakes
- trained new staff in the grocery department as well as Dairy where rotation and keeping track of the dates on products is crucial to maintain food health and safety standards
Cafe Worker
Future Cafe and Bakery
Colac, Victoria
01.2017 - 07.2020
- Assisted customers with menu selections and dietary intolerances to enhance their dining experience
- Maintained high customer service standards to foster a welcoming atmosphere for patrons
- Served and prepared a variety of beverages including coffees as well as meals, Ensured all food was well presented and prepared
- Operated of the register and handled customer transactions accurately
- Worked in a small team so multitasking was a must to ensure steady workflow
- Assisted in maintaining a clean working environment to meet food health and safety hygiene standards
- Restocked service areas with napkins, utensils, salt, pepper, and condiments to ensure efficient service
Kindergarten Assistant
Colac East Kindergarten
Colac, Vic
07.2019 - 07.2019
- For work experience in year 10 I got the opportunity to do my work experience at Colac East Kindergarten, I was only here for a week but I thoroughly enjoyed my time here, my duties included:
- assisted teachers in setting up engaging indoor activities, including art stations and play dough, ensuring a tidy and welcoming space for children
- Setting up the outdoor play area
- Organized classroom materials for effective learning and play.
- supported children's emotional and social development through guidance on coping skills
- maintained cleanliness and safety in play areas to promote a secure environment for children
Education
Year 12 VCE -
Colac Secondary College
Colac, VIC11-2021
Skills
- Food Safety and Hygiene
- High attention to detail and organization
- Cash handling
- Incident reporting
- Good at working under stress or in high pressure keeping other people in mind
- Reliable and punctual
- Hard worker with a strong work ethic
- Fast learner
- Always wanting and willing to learn
- Working with people as a team / team leader
- Good customer service
- Caring and empathetic nature
- Super friendly and easy to get along with
- Working with people as a team / team leader
Timeline
Machine Operator
Bulla Forrest street
05.2023 - 06.2026
Duty Manager
Coles
03.2022 - 05.2023
Supermarket Employee
Coles
11.2020 - 03.2022
Kindergarten Assistant
Colac East Kindergarten
07.2019 - 07.2019
Cafe Worker
Future Cafe and Bakery
01.2017 - 07.2020
Year 12 VCE -
Colac Secondary College