Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Mackenzie Scarpa

Werribee,VIC

Summary

I'm a Dedicated crew member with a strong focus on customer service, teamwork, and conflict resolution. Known for effectively addressing customer complaints and enhancing dining satisfaction. I strive to always be Enthusiastic, completing tasks to the best of my ability eager to contribute to the business's success. Finally I make it my utmost goal to provide quality work and to exceed expectations, looking to primarily focus on customer satisfaction and collaboration with my peers to further ensure a positive working enviorment.

Overview

1
1
year of professional experience

Work History

Crew Member

Mcdonalds
Werribee, VIC
03.2024 - Current
  • Provided outstanding customer service throughout order process and food delivery.
  • Worked collaboratively with team to optimize workflow during high-volume periods.
  • Assisted in training new crew members on operations and customer interaction skills.
  • Promptly addressed customer complaints to improve overall dining satisfaction.
  • Completed essential opening and closing duties such as cleaning and restocking supplies.
  • Kept restaurant areas clean, including floors, tables, and trash receptacles.
  • Maintained cleanliness of lobby, front counter, and restrooms consistently.
  • Resolved customer complaints effectively to maintain welcoming environment.

Education

Some College (No Degree) - Year 11

Wyndham Central College
101 Shaws Road, Werribee, VIC, 3030

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Employee training
  • Workflow optimization
  • Time management

Accomplishments

  • Award of Cooperation 2024 (Wyndham Central College)
  • Award of excellence 2025 (Wyndham central college)

Languages

Spanish
Elementary

Timeline

Crew Member

Mcdonalds
03.2024 - Current

Some College (No Degree) - Year 11

Wyndham Central College

Similar Profiles

CREATE PROFILE
Mackenzie Scarpa