Mackenzie Stephens
Yagoona,NSW
Summary
My name is Mackenzie Stephens. I am currently 18 years of age, so I do not have a lot of experience beyond what I have on my resume. I moved to Sydney in November 2023 with the Canterbury Bulldogs' under-19 Pathway Program, and I wish to secure full-time work; I am still with the Bulldogs.
I am currently working in some casual support work, although I need full-time work, as my plan and goal is to continue living in Sydney and wish to further my skills and am willing to upskill.
I am flexible, a hard worker, ready to learn and contribute to team success, and willing to upskill in any way to secure full-time employment. I am a quick learner, and I am willing to give anything a go to gain more skills, I enjoy working in doors and outdoors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Support Worker
Rising Star
Liverpool, NSW
10.2024 - Current
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Cleaning of the client's house under the client's direction and package.
- Communicate and engage with the client.
- Health and Safety.
Bartender
Far North Hotels Pty Ltd - Tolga Hotel
Tolga, QLD
01.2023 - 01.2025
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Taking orders over the phone for meals and motel bookings.
- Assisting in the unloading of stock from the truck.
- Resolved customer complaints in a professional manner; if not solved, directed to management.
- Poured wine, beer and cocktails for patrons.
- Cleansed glasses with sanitizing solution after each use.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Operated POS for Keno tickets and sales.
- Effectively multitasked within fast-paced environment.
- Stocked ice bins and coolers as needed throughout shift.
- Greeted guests with friendliness and professionalism.
- Completed day-to-day duties accurately and efficiently.
- I worked in a team.
- Health and Safety
Retail Merchandiser Assistant
Gulf Services Labour Hire - Contracted to Canterbury Bulldogs
Belmore, NSW
01.2024 - 09.2024
- Obtained information about customer needs and preferences by conferring with sales or purchasing personnel.
- Assisted customers with product selection, answered questions, and provided product information.
- Operating the POS system.
- Answering phones, taking orders over the phone, and processing payments.
- Restocking
- Customer Service.
- Working in a team.
- Completed day-to-day duties accurately and efficiently.
Farm Hand
Mutchilba Limes
Dimbula, QLD
02.2021 - 06.2022
- Assisted in the planting, cultivating, and harvesting of crops, ensuring timely and efficient processes.
- Planted seeds according to prescribed methods of production.
- Prepared produce for sale and consumption by picking, cleaning, and packing with labels.
- Organized storage areas for harvested crops.
- Working in a team.
- Health and Safety
Education
High School Diploma -
Mareeba State High
Mareeba, QLD11-2023
Skills
- Cleaning
- Supporting and assisting clients
- Transportation assistance to clients on outings, with shopping, etc
- Attention to detail
- Confidentiality and privacy
- Customer service
- Kitchen hand
- Bartender
- Team spirit, with a common goal
- Engages with integrity
- Self-reflective, with a growth mindset
- working with children
Affiliations
- Playing rugby league
- Meeting with friends
- Watching Movies
Accomplishments
- Australia Day Award - Junior Sportsperson of the Year 2024 (Mareeba)
- U17 NQ Girls' Championship 2022
- Queensland Under-17 Country 2023
- Dimbulah High School (Year 10) School Captain 2021
- NQRL Young Female Rookie of the Year 2023
- Under 19, Harvey Norman, QLD, 2023
- Tarsha Gale, Canterbury Bulldogs, 2023
- Tarsha Gale Canterbury Bulldogs 2024
Certification
- P 2 License
- Own transport/vehicle
- NDIS/Yellow Card
- Current police check, NSW
- RSA (QLD)
References
- Lillian Bevan Manager (Tolga Hotel QLD)
Phone: 074-095-4106
Email: office@tolgahotel.com.au
References
. Hani - Rising Star
Mobile: 0488766794
Timeline
Support Worker
Rising Star
10.2024 - Current
Retail Merchandiser Assistant
Gulf Services Labour Hire - Contracted to Canterbury Bulldogs
01.2024 - 09.2024
Bartender
Far North Hotels Pty Ltd - Tolga Hotel
01.2023 - 01.2025
Farm Hand
Mutchilba Limes
02.2021 - 06.2022
- P 2 License
- Own transport/vehicle
- NDIS/Yellow Card
- Current police check, NSW
- RSA (QLD)
High School Diploma -
Mareeba State High
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