Summary
Overview
Work History
Education
Skills
Qualifications
Personal Information
Hobbies and Interests
Goals
Timeline
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Mackenzie Wood

Miranda,NSW

Summary

I am an organized and dependable candidate, successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals and reach deadlines in a professional and timely manner. My goal is to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills and problem-solving skills. Highly proficient in building lasting relationships with buyers, sellers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges, I am an eager and driven individual who thrives off high paced environments with a 'can do' attitude.

Overview

10
10
years of professional experience

Work History

Real Estate Sales Associate to Director

Highland Property Agents
05.2023 - Current
  • Communicated with clients to understand property needs and preferences.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Coordinated and conducting buyer appointments to show marketed properties and discussed condition of sales.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Developed and maintained list of available properties suited to different needs and budgets for prospective buyers
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Studied property listings and interviewed prospective buyers

Real Estate Sale Assistant to Partner

Highland Property Agents
07.2022 - 05.2023
  • Prepared and maintained accurate property listings, and property sales whilst adhering to all necessary compliance requirements
  • Coordinated appointments to show marketed properties.
  • Maintained efficient team operations by handling errands and administrative functions.
  • Assisted clients in home staging and overall preparation for real estate sales process
  • Daily diary and business management
  • Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
  • Social media management
  • Facilitated property exchanges for accurate recordkeeping and compliance.
  • Managed phone and email correspondence
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate all requests.
  • Interacted with vendors, buyers, solicitors and professional services personnel to receive orders, organise activities, and communicate instructions.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Attending and coordinating property photoshoots

Sales Trainee

Ray White Sutherland Shire
01.2022 - 06.2022
  • Conducted lead generating, enquiry calls, cold calling, letter box drops and assisted open homes
  • Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
  • Liaised with potential customers and clients professionally to build rapport and expand industry network.

Café Shift Manager

McDonalds
04.2019 - 01.2021
  • Conducted closing shifts independently consisting of thorough cleaning of food and beverage equipment, restocking food items and appliances for the following morning shift whilst completing customer orders
  • Conducting open shifts consisting of running equipment checks, delivery itinerary, checklist management whilst addressing customer orders
  • Developed customer service, strong communication skills, organisational skills and the ability to work under pressure.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Provided training and mentoring to employees.
  • Trained cafe employees to consistently exceed customers' expectations, open and closing shift duties, provide superior service and producing adequate beverages and food

Crew Member

Mcdonalds
01.2017 - 04.2019
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Packaged menu items into bags or trays and placed drink orders into carriers.

Paper Run

Miranda Newsagency
01.2014 - 01.2017
  • Whilst working at my local newsagency conducting paper runs on weekends, I was able to establish a strong work ethic at a young age.

Education

High School Diploma -

Port Hacking High School
Miranda, NSW
12.2021

Skills

  • House Showings
  • Lead Follow-Up
  • Marketing and Advertising
  • Office Reception
  • Buyer Seller Agreements
  • Cold Calling
  • Administrative Support
  • Market Research

Qualifications

Assistant Agent Course (Completed 2021) 

Certificate IV in Real Estate Practice CPP41419 (Completed 2023)

Personal Information

Date of Birth: 03/01/2003

Hobbies and Interests

  • Working within the equestrian community - owns and retrained ex-racehorses
  • Personal health and fitness

Goals

My goals within the real estate industry consist of further developing my skill set, knowledge and experience

Timeline

Real Estate Sales Associate to Director

Highland Property Agents
05.2023 - Current

Real Estate Sale Assistant to Partner

Highland Property Agents
07.2022 - 05.2023

Sales Trainee

Ray White Sutherland Shire
01.2022 - 06.2022

Café Shift Manager

McDonalds
04.2019 - 01.2021

Crew Member

Mcdonalds
01.2017 - 04.2019

Paper Run

Miranda Newsagency
01.2014 - 01.2017

High School Diploma -

Port Hacking High School
Mackenzie Wood