Summary
Overview
Work History
Education
References
Timeline
Generic

Mackiah White

North Manly,NSW

Summary

Adaptable and motivated individual with experience in handling diverse roles and industries. Proficient in communication, problem-solving, teamwork, and multitasking, with a strong focus on delivering quality results. Committed to contributing value and maintaining a positive attitude in any team environment.

Overview

7
7
years of professional experience

Work History

Guest Services Attendant

Fairmont Banff Springs Hotel
Banff, Canada
02.2024 - 11.2024
  • I recently worked in the Guest Services team at the iconic Banff Springs Hotel, where I took on a dual role as both a valet and bellman
  • My responsibilities included greeting and assisting guests upon arrival, valet parking their vehicles, and providing personalised concierge services to enhance their stay
  • I was also responsible for delivering luggage to rooms and ensuring guests' needs were met with exceptional attention to detail
  • Throughout my role, I consistently engaged with guests to anticipate and fulfill their desires, creating memorable experiences while maintaining the high standards of service for which the hotel is renowned

Event Setup Attendant

Fairmont Banff Springs Hotel
Banff, Canada
08.2022 - 01.2024
  • I began working in the events department, specifically event setup
  • My job includes preparing events for an array of guests, which can be; Exclusive VIP sets for prestigious companies from all over the world to profoundly large conferences as large as 1500
  • Whilst also consistently offering professional, engaging and friendly service
  • As well as lift and store tables, chairs and staging efficiently and safely
  • In saying that, my position is largely surrounded by physical activity, attention to detail and guest interactions

Before and After School Care Educator

Manly West Primary School
Manly Vale, Sydney
02.2023 - 07.2023
  • At BASC, my responsibilities included caring for, educating, and ensuring the safety of children during various programs
  • I worked with children aged 8 to 12, engaging them in indoor and outdoor games, as well as assisting with their homework
  • Additionally, I maintained communication with parents and fellow staff members to ensure a safe and nurturing environment
  • I hold a Working with Children Check, licensed in NSW
  • I continued my role at BASC until my relocation to Canada in June

Floor Manager

Freshie Mex
Freshwater, Sydney
01.2021 - 01.2023
  • My initial position at Freshie Mex involved taking orders, running food, communicating with guests as well as actively communicating with staff members to work as a team to ensure everything ran smoothly
  • As my role progressed I was promoted to become a floor manager where I would guide my team on the floor as well as train new employees
  • I would also run the register and finalise banking for the evenings
  • I regularly dealt with customers' specific needs and wants on a day-to-day basis

Exploring Trades

Manly Village Company
Sydney
01.2021 - 01.2022
  • In 2021, I decided to explore various trades, unsure of which specific path I wanted to pursue
  • To gain insight, I sought work experience in different hands-on roles, each lasting 12 weeks
  • I gained experience in electrical work with Northern Beaches Electrical, carpentry with Manly Village, and landscaping with Northern Beaches Construction
  • During my final two years of high school, I enrolled in and successfully completed a two-year construction pathways VET course
  • This program allowed me to earn a Certificate in Construction Pathways, which included obtaining my white card and learning about safety measures and protocols, along with engaging in practical work throughout the course

Sales Assistant

Ripcurl
Manly, Sydney
01.2018 - 01.2021
  • Throughout my experience with Rip Curl; My roles consisted of, daily stocktakes, face-to-face customer service/sales as well as cashier-keeping
  • I would also show customers the specifics of surfboards, fins wetsuits etc
  • This job allowed me to gain a heightened level of communication skills, dealing with an array of different individuals daily, due to our policy of greeting all guests, forced me to push myself out of my comfort zone and be able to adapt my greetings/ communications with all types of guests

Education

Higher School Certificate (HSC) -

Balgowlah Boys Secondary Campus
Sydney, Australia
11.2022

Construction Pathways -

Balgowlah Boys Secondary Campus
01-2022

References

  • Kyle Roth: Fairmont Hotel Manager, Guest Services - Kyle.Roth@Fairmont.com
  • Kris Mahoney : Fairmont Hotel Manager, Events - Kris.Mahoney@Fairmont.com
  • Anne Quattroville: BASC Manager - Anne.Quattrovile@2@det.nsw.edu.au
  • Caio Guastapagilia: Freshie Mex Manager - +61 425 264 123
  • Nigel White: Owner, Manly Village Construction - Manlyvillage@bigpond.com
  • Joanna Wahba: Ripcurl Regional Manager - Joanna.Wahba@ripcurl.com.

Timeline

Guest Services Attendant

Fairmont Banff Springs Hotel
02.2024 - 11.2024

Before and After School Care Educator

Manly West Primary School
02.2023 - 07.2023

Event Setup Attendant

Fairmont Banff Springs Hotel
08.2022 - 01.2024

Floor Manager

Freshie Mex
01.2021 - 01.2023

Exploring Trades

Manly Village Company
01.2021 - 01.2022

Sales Assistant

Ripcurl
01.2018 - 01.2021

Higher School Certificate (HSC) -

Balgowlah Boys Secondary Campus

Construction Pathways -

Balgowlah Boys Secondary Campus

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