Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Macy Dennien

Ayr,QLD

Summary

I am a well-focused Waitress with an outstanding history of handling busy restaurants with excellent customer service. I am highly skilled at maintaining accuracy, efficiency, and professionalism in high-traffic times. Offering a 2.5-year background providing high-quality service to customers. I am a Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I am a responsible and motivated student ready to apply education in the workplace. I offer excellent technical abilities with software and applications, the ability to handle challenging work, and excellent time management skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress/Bartender

Ayr Chinese Resurant
Ayr, QLD
05.2021 - Current
  • Customer service
  • Prepared and conducted on-site training sessions for wait staff on customer service, food safety, and proper table setting.
  • Guided new waiters in learning the menu items and their ingredients.
  • Greeted customers and provided menus.
  • Took orders for food and drinks and delivered them to guests.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Provided accurate change for cash transactions using a cash register system.
  • Assisted other wait staff members in times of heavy customer traffic

Checkout Operator

Woolworths
Ayr, QLD
05.2021 - 04.2022
  • Greeted customers in a friendly and courteous manner.
  • Processed cash, credit, debit, and check payments accurately and efficiently.
  • Maintained cleanliness of the checkout area and ensured it was well stocked at all times.
  • Followed store policies regarding returns, refunds, discounts.
  • Communicated effectively with team members to ensure smooth operation of checkout lanes.
  • Answered customer questions face-to-face or by phone.

Education

Ayr State High School
Ayr

Skills

  • Menu Recommendations
  • Customer Service
  • Order Accuracy
  • Order Taking
  • Greeting Guests
  • Banquet Coordination
  • Dining Customer Service
  • Table Setting Arrangements
  • Team Collaboration
  • Problem-Solving
  • Payment Processing
  • Food Safety Understanding
  • Special Dietary Requirements
  • Cash Handling

Certification

  • RSA (Responsible Service of Alcohol)
  • Drivers License

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Waitress/Bartender

Ayr Chinese Resurant
05.2021 - Current

Checkout Operator

Woolworths
05.2021 - 04.2022

Ayr State High School

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Macy Dennien