MACY PEARCE
Baldivis
Summary
Dedicated and versatile worker with experience in customer service and hospitality. Proven ability to handle diverse roles, including program assistant, cafe attendant, and kitchen assistant, across fast-paced environments. Skilled in delivering exceptional service, managing transactions, resolving customer concerns, and maintaining clean and safe workspaces. Adept at setting up equipment, preparing food and beverages, and ensuring a smooth handover to other employees. Known for a strong work ethic, attention to detail, and commitment to creating positive customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Program Assistant
Baldivis Indoor Sports Complex
09.2024 - Current
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Resolved customer problems and feedback
- Set up a range of sporting equipment in a quick and safe manner
- Handled cash & eftpos transactions and accurately recorded payments
Cafe Attendant
Mike Barnetts Sports Complex
04.2024 - Current
- Provide efficient and friendly service in a fast-paced cafe setting.
- Maintained cleanliness of the cafe, ensuring a welcoming environment for all guests.
- Barista duties including operating espresso machines & other equipment.
Kitchen Assistant
Dons & Sushi Bar
07.2022 - 04.2024
- Assistance in cooking & assembling food orders
- Served customers a range of item takeaway & in house
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Cafe Assistant
Eye Scream Cafe
12.2020 - 06.2022
- Cash and eftpos transaction
- Serving customers with a range of items
- Preparation and clean up of service area
- Maintaining sanitary practices throughout the service area
Education
Bachelor of Social Work -
Curtin University
Bentley, WAHigh School Diploma -
Kolbe Catholic College
Rockingham, WA10-2023
Skills
- Teamwork and collaboration
- Multitasking and organisation
- Safe food handling
- Computer skills
- Time management
- Cash handling
- Barista duties
- Customer Service
Certification
- Food Handling Certificate
- First Aid & CPR Essentials Certificate
- Working with Children Check
Timeline
Program Assistant
Baldivis Indoor Sports Complex
09.2024 - Current
Cafe Attendant
Mike Barnetts Sports Complex
04.2024 - Current
Kitchen Assistant
Dons & Sushi Bar
07.2022 - 04.2024
Cafe Assistant
Eye Scream Cafe
12.2020 - 06.2022
- Food Handling Certificate
- First Aid & CPR Essentials Certificate
- Working with Children Check
Bachelor of Social Work -
Curtin University
High School Diploma -
Kolbe Catholic College
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