Summary
Overview
Work History
Education
Skills
Timeline
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Madaleine Sanderson

Summary

Dynamic and dependable professional with a strong background in retail sales at Cosmetic Plus, and Smiggle. excelling in customer service and merchandising. A licensed childcare provider, I leverage my organizational skills and creative problem-solving to foster positive environments. Recognized for building relationships and delivering exceptional care, I thrive in fast-paced settings.

Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.

Overview

14
14
years of professional experience

Work History

Medical Receptionist

Haven Ultrasound
06.2025 - Current
  • Managed patient check-in processes, ensuring accurate information collection and appointment scheduling.
  • Utilized electronic health record systems for data entry, ensuring accuracy in patient information management.
  • Scheduled follow-up appointments and reminders, promoting adherence to care plans and continuity of care.
  • Assisted in maintaining organized medical records, supporting efficient retrieval and compliance with privacy regulations.
  • Communicated effectively with patients to address inquiries, enhancing overall patient satisfaction and experience.
  • Collaborated with medical staff to streamline office operations, contributing to improved workflow efficiency.

Lead Educator

Green Leaves Early Learning Centre
07.2024 - 06.2025
  • Facilitated engaging lesson plans that enhanced student understanding and retention.
  • Collaborated with colleagues to develop curriculum aligned with educational standards.
  • Mentored junior educators, providing guidance on classroom management techniques.
  • Implemented assessment strategies to evaluate student progress effectively.
  • Streamlined classroom processes to maximize instructional time and efficiency.

Child Care Educator

Rising Stars Early Learning Centre, Redbank
10.2016 - 09.2017
  • Encouraged good behaviours using the positive reinforcement method.
  • Established a safe play environment for the children.
  • Instructed children on proper health and personal habits.
  • Organized and engaged in recreational activities such as games and puzzles.
  • Dressed infants and toddlers and changed their diapers.
  • Communicated openly with children\'s parents about daily activities and behaviours.
  • Continually kept abreast of toy and child-related recalls and safety warnings.
  • Meticulously sanitized toys and play equipment.
  • Encouraged children to be understanding of and patient with others.
  • Allowed for ample outdoor recreation time.
  • Maintained a child-friendly environment with access to outdoor activities.
  • Monitored each student\'s educational progress with individualized charts and files.
  • Engaged with children on an individual basis in a pleasant manner.
  • Administered medications and kept appropriate records.
  • Incorporated music and play into developmentally appropriate activities.
  • Communicated with children in developmentally appropriate way.
  • Instructed children in health and personal habits, such as eating, resting and using the toilet.
  • Maintained a safe play environment by emphasizing and maintaining cleanliness and organization.

Retail Sales Assistant

Cosmetic plus, Orion
08.2011 - 07.2012
  • Prepared merchandise for sales floor.
  • Directed individuals to merchandise locations.
  • Suggested accessories and complementary purchases.
  • Accepted and processed returns.
  • Reported incidents to management.
  • Kept work areas clean and neat at all times.
  • Provided repeat customers with exceptional care and attention.
  • Prioritized and accomplished wide range of tasks each shift.
  • Worked collaboratively in team environment.
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Welcomed customers into the store and helped them locate items.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Verified that all customers received receipts for their purchases.
  • Followed merchandising guidelines to present visually appealing displays.

Education

Certificate III - Childcare

TAFE QLD
QLD
05-2015

High School Diploma -

St Augustine\'s College
Augustine Heights, QLD, Australia
2014

Certificate III - Business Administration

TAFE QLD
QLD
07-2013

Skills

  • First Aid and CPR Certified

  • Calm under pressure

  • Organized

  • Merchandising understanding

  • Multi-tasking strength

  • Customer-oriented

  • Front desk operations

  • Telephone etiquette

  • Appointment scheduling

  • Skilled problem solver

  • Employee relations

  • Motivated team player

Timeline

Medical Receptionist

Haven Ultrasound
06.2025 - Current

Lead Educator

Green Leaves Early Learning Centre
07.2024 - 06.2025

Child Care Educator

Rising Stars Early Learning Centre, Redbank
10.2016 - 09.2017

Retail Sales Assistant

Cosmetic plus, Orion
08.2011 - 07.2012

Certificate III - Childcare

TAFE QLD

High School Diploma -

St Augustine\'s College

Certificate III - Business Administration

TAFE QLD

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Madaleine Sanderson