Madalin Marr
Pennant Hills,NSW
Summary
With a background in hospitality, I have developed exceptional communication skills to effectively connect with diverse individuals, understanding their wants and needs. This experience has paved the way for a successful transition into a Human Resources career. I thrive in sourcing talent, helping individuals find their dream role, mentoring and guiding employees and helping their overall experience within the workplace. Over the past four years, I have chosen to start and raise a family. Whilst raising a young family I have also been managing my own thriving Airbnb, Paradise 31.
Overview
7
7
years of professional experience
Work History
Human Resources Coordinator
InterContinental Hayman Island Resort (Opening)
02.2019 - 02.2020
- Managed administration and project management of people processes and IHG people tools hotel wide.
- Manage the administrative function of HR.
- Complete and issue Team Member contracts accurately and in line with set time-frames.
- Lead, mentor and guide hotel leaders during the recruitment and on-boarding process for all new colleagues ensuring that all new colleagues have received the appropriate tools required to succeed.
- Partner with the Recruitment Manager to facilitate interview and hiring process.
- Assist with the On-Boarding and Brand Orientation delivery for new colleagues.
- Ensure timely and accurate records are kept and data input and updates occur in regard to colleague’s personnel files, payroll requests and industrial relations issues.
- Utilise HR data to inform and guide hotel leaders and enable strategic planning and forecasting to occur.
- Partner with the payroll team regarding colleague pay enquiries and assist colleagues and leaders with EA questions, interpretation and application.
- Establish and maintain relationships with IHG Talent Development to ensure all available programs/resources are utilised where possible and communicated to leadership team.
- Ensure company is compliant with colleague’s visa and working rights.
- Managed large recruitment days for Hayman Island opening.
Talent and Culture Coordinator
Mantra Group
Surfers Paradise, QLD
12.2017 - 02.2019
- Manage the administrative function of HR
- Assist the Regional Human Resources teams with the day to day administration of the department.
- Be the first point of contact for all administrative HR enquiries and respond to emails within a timely manner.
- Assist in the compiling of the various end of month reports as required by the regional teams.
- Ensure that all Team Member forms are processed confidentially and in an accurate and timely manner.
- Keep electronic Team Member files current and concise.
- Assist in HR projects, and assist other HR team members as required.
- Ensure positions are posted internally and externally through MyCareer within the set-time frames.
- Respond to all enquiries from Team and the general public with regards to positions vacant by managing our Careers inbox.
- Manage the administration of recruitment processes including placing of advertisements through MyCareers.
- Complete and issue Team Member contracts accurately and in line with set time-frames.
- Coordinate and distribute new Team Member information kits for all new Team Member.
- Ensure payroll information is correct and processed in time for payroll.
- Ensure Visa documentation are uploaded into Preceda
- Upload training attendance into MyLearning
Group Human Resources Officer
Totally Smiles Head Office on Gold Coast
Gold Coast, QLD
02.2020 - 03.2021
- Provide an advisory service to key stakeholders and employees on HR management issues and contemporary HR practices.
- Lead, mentor and guide leaders and employees on HR matters from recruitment, on-boarding process, performance management and career development.
- Working with key stakeholders to ensure that all employees have received the appropriate tools required to succeed.
- Development, implementation and ongoing monitoring of Totally Smiles policies, procedures and guidelines together with the implementation of relevant acts, award, industrial agreement and legislation.
- Manage all recruitment for Totally Smiles
- Manage WH&S for52 dental practices
- Manage employee life cycles for all300 employees
- Ensure timely and accurate records are kept and data input and updates occur in regard to employees’ personnel files, payroll requests and industrial relations issues.
- Ensure company is compliant with employee’s visa and working rights.
- Manage in collaboration with payroll officer the implementation and progression of JobKeeper.
- Manage in collaboration with key stakeholders, industrial relation issues for Totally Smiles.
HR Consultancy
Lake View Rooms
Gold Coast, QLD
07.2020 - 12.2020
- Company Overview: The Lakeside Rooms Robina & Megasealed Australia
- Provide an advisory service to the directors on HR management issues and contemporary HR practices.
- Lead, mentor and guide directors, leaders and employees on HR matters from recruitment, on-boarding process, performance management.
- Development, implementation and ongoing monitoring of policies, procedures and guidelines together with the implementation of relevant acts, award, industrial agreement and legislation.
Airbnb Owner & Manager
Paradise 31
Surfers Paradise, QLD
03.2022 - Current
- Profile Creation
- Cross-Platform Marketing
- Strategic Pricing
- Occupancy Optimisation
- Listing & Bookings Management
- Styling and decor
- Guest Vetting
- Online Home manuals
- Purchasing amenities & restocking
- Maintenance Coordination
- Guest Communication
- Call Outs
- Cleaning management
- Monthly financial and occupancy reports
Education
Diploma - Leadership and Management
01.2019
Diploma - Human Resources Management
01.2018
Certificate III - Tourism
01.2007
Certificate III - Event Management
01.2007
Skills
- Communication that contributes to productive and harmonious relations with internal and external stakeholders
- Establishing, maintaining and utilising a network of talent
- Coaching and mentoring skills, including providing feedback
- Applying a range of strategies to problem solving
- Planning and organising that contributes to long and short-term strategic planning
- Managing time and priorities – setting time lines, coordinating tasks for self and with others
- Being resourceful
- Managing own learning
- HR policies and procedures
- Employee relations
- HR online platforms
- Management of employee life cycle
- Identifying talent
Timeline
Airbnb Owner & Manager
Paradise 31
03.2022 - Current
HR Consultancy
Lake View Rooms
07.2020 - 12.2020
Group Human Resources Officer
Totally Smiles Head Office on Gold Coast
02.2020 - 03.2021
Human Resources Coordinator
InterContinental Hayman Island Resort (Opening)
02.2019 - 02.2020
Talent and Culture Coordinator
Mantra Group
12.2017 - 02.2019