Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Other skills
Timeline
Barista

Madalyn Milne

Bowen,QLD

Summary

Proven Barista at Zambreos Cafe, adept in time management and delivering exceptional customer service. Elevated customer loyalty through effective problem-solving and friendly interactions. Trained new staff, ensuring a positive and productive team environment. Skilled in cash handling and maintaining a clean workspace, contributing to a welcoming atmosphere for all patrons.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista

Zambreos Cafe
04.2020 - 09.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.

Barista

Tramcars Cafe/Bakery
07.2017 - 02.2020
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Education

No Degree -

James Nash State High School
Gympie, QLD

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Opening and closing duties
  • Active listener
  • Order taking
  • Decision-making
  • Multitasking and organization
  • Clear communication

Accomplishments

  • Served individually made coffee drinks to over 150 customers daily.

Certification

  • QLD Driver's License

Interests

Love going to the beach, watching movies, shopping and 4WD,

Love exploring and trying new things

Love going for walks in the afternoons

I enjoy cooking for friends and family gatherings

Love cooking desserts and pasterys

Reading


Other skills

Im determine and hard working. Good at multitasking.  willing to do whatever it takes to accomplish whatever it is. im very focused on work. Love trying/leaning  new things and experience new things. great at working in a fast pace environment. 

Timeline

Barista

Zambreos Cafe
04.2020 - 09.2023

Barista

Tramcars Cafe/Bakery
07.2017 - 02.2020

No Degree -

James Nash State High School

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Madalyn Milne