Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Madalyn Wands

Madalyn Wands

Manly West

Summary

Determined and safety-minded professional offering 7 years of experience in customer service and safety-focused roles. A dedicated and hardworking employee committed to upholding the company's core beliefs, values and safety standards. With a proven ability to listen attentively, solve problems quickly and efficiently, and form high-quality professional relationships.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Admin Assistant

Retroroof
03.2023 - Current
  • Responsible for overseeing marketing
  • Issuing leads to salespeople and allocating jobs to tradesmen
  • Ordering materials for jobs
  • Answering phone calls and organizing quotes.

Flight Attendant

Rex Airlines
12.2021 - 08.2024
  • Took necessary measures to maximize passenger safety and comfort during at all times including unusual flight circumstances
  • Maintained a neat and orderly cabin environment at all times
  • Adhered to all policies and procedures to ensure the safety of passengers and fellow crew
  • Anticipated customer needs and provided them with high-quality service while upholding company standards and values to ensure customer satisfaction
  • Brought forth an energetic attitude and a positive team spirit
  • Worked to contribute to reliable and on-time operations
  • Communicated with passengers, individually and via intercom to ensure passenger safety and satisfaction
  • Remained flexible and reliable in terms of scheduling and commitments.

Disability Carer

Townsends school busses
01.2021 - 12.2022
  • Developed and maintained positive relationships with children and their families, providing them with a sense of trust and security
  • Monitored children's health and well-being, responding quickly and appropriately to any changes.

Customer service

KFC
07.2017 - 01.2021
  • Served as a friendly, hardworking, and punctual employee
  • Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time
  • Provided superior customer service to customers by addressing all questions and concerns
  • Suggested additional menu items to increase sales
  • Upheld food and safety standards at all times.

HOST

Bounce inc.
06.2019 - 01.2020
  • Focused on safety as a number one priority
  • Communicated effectively to young children, adults, management and fellow team members to smoothly handle all guest needs
  • Supported customer needs by providing information and answering questions concerning the facility, promotions, events, rules and policies
  • Educated and encouraged customers to adhere to safety rules to prevent injuries and mishaps.

Education

Wynnum High School
01.2020

Cert 4. Crime And Justice -

Tafe Queensalnd
01.2019

Skills

  • Time management
  • Effective communication
  • Critical thinking and problem solving
  • Decision making
  • Ability to work under pressure
  • Customer service
  • Active Listening
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Attention to Detail
  • Flexible and Adaptable
  • Organizational Skills
  • Problem Resolution

Certification

  • Paid Blue Card
  • First Aid
  • Cpr
  • Rsa
  • Open Drivers License

Languages

ENGLISH

Timeline

Admin Assistant

Retroroof
03.2023 - Current

Flight Attendant

Rex Airlines
12.2021 - 08.2024

Disability Carer

Townsends school busses
01.2021 - 12.2022

HOST

Bounce inc.
06.2019 - 01.2020

Customer service

KFC
07.2017 - 01.2021

Wynnum High School

Cert 4. Crime And Justice -

Tafe Queensalnd

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Madalyn Wands