Maddison Wilkinson
Millicent,SA
Summary
Proactive Administrator and Production Technician with significant experience in managing office operations, troubleshooting equipment malfunctions, and ensuring quality control. Adept Waitress Trainer skilled in enhancing customer satisfaction and fostering strong team communication. Bringing attention to detail, problem-solving abilities, and a collaborative mindset to advance career opportunities.
Overview
6
6
years of professional experience
Work History
Administrator
Galpins Accounting
01.2024 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Production Technician
Kimberly-Clark
04.2021 - 01.2024
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Performed setup of production equipment to establish optimal performance.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Waitress Trainer
Somerset
03.2019 - 04.2021
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Millicent High School
Millicent, SA11.2020
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Inbound Customer Service
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
Timeline
Administrator
Galpins Accounting
01.2024 - Current
Production Technician
Kimberly-Clark
04.2021 - 01.2024
Waitress Trainer
Somerset
03.2019 - 04.2021
High School Diploma -
Millicent High School
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