Maddi Charlotte Spicak
Sydney,NSW
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Assistant
Chemist Warehouse
Caringbah, NSW
10.2020 - 04.2022
- Built strong customer relationships by addressing concerns and providing medication guidance.
- Handled register operations, managed returns, and ensured excellent customer service.
- Managed stock and inventory, organized shelves, and consistently met sales targets.
- Assisted pharmacists with medication preparation and maintained a clean, efficient workspace.
- Performed regular cleaning and stocking tasks to support pharmacy operations.
- Processed payments using cash register, credit card machine and POS system.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
Cafe Worker
Marvelicious
Cronulla, NSW
07.2022 - 03.2023
- Managed front-of-house operations, including maintaining a clean and organised environment, which involved cleaning tables and ensuring overall cleanliness.
- Performed barista duties, expertly crafting a variety of beverages while taking customer orders and fulfilling their requests promptly.
- Fostered positive customer relationships by delivering exceptional service, including handling inquiries, addressing concerns, and ensuring a welcoming atmosphere.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
Education
High School Diploma -
Aquinas Catholic College
Menai09-2024
Skills
- Kitchen Support
- Teamwork and Collaboration
- Flexible Schedule
- Attention to Detail
- Quality Assurance
- Time Management
- Espresso machine operation
- Bagging expertise
Certification
- St John Ambulance Caring for Kids check (2024)
- St John First Aid (2024)
References
References are attached.
Timeline
Cafe Worker
Marvelicious
07.2022 - 03.2023
Retail Assistant
Chemist Warehouse
10.2020 - 04.2022
High School Diploma -
Aquinas Catholic College
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