Maddie Britton
Petrie,QLD
Summary
Ranked #2 as Property Manager of the year for customer experience within Belle Property QLD in 2025, I am a bubbly, eager and determined team player who thrives on achieving high results and building strong relationships. I adopt a strong ability to handle multiple projects simultaneously with a high degree of accuracy and portray excellent communication and problem solving skills. Bringing great enthusiasm and willingness to learn as well as a fun, approachable personality and a great attitude.
Overview
4
4
years of professional experience
Work History
Business Development Manager
Belle Property Wilston
Wilston , QLD
08.2025 - Current
- Conducted market research to identify potential clients and emerging trends.
- Identified potential clients, built relationships, and negotiated contracts.
- Coordinated with internal teams to align services with client needs effectively.
- Maintained a database of existing customers and prospective leads.
- Drafted proposals for prospects in response to their requests for information.
- Effectively handled the negotiation of terms and conditions of various deals.
- Processed rental applications and verified applicant information efficiently.
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Marketed and advertised vacancies on media and advert channels to attract potential tenants.
- Monitored competitors' prices and amenities; updated pricing accordingly to remain competitive.
- Supporting the property management team with lease renewals, vacating tenancies, maintenance management and communications.
- Well versed in Property Management Software such as Ailo, PropertyMe, Agentbox, Ignite, Tica, Docusign, RPData, Realhub, Engage & more.
Property Manager
Belle Property Wilston
Wilston , QLD
06.2024 - 08.2025
- End to end management of approximately 150 properties.
- Managed tenant relationships to ensure satisfaction and address concerns.
- Coordinated property maintenance requests for timely resolutions.
- Conducted property inspections to assess condition and compliance.
- Prepared rental agreements and lease documentation for new tenants.
- Facilitated communication between landlords and tenants regarding property issues.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Assisted in preparing for and attending QCAT proceedings.
- Handled all aspects of leasing including advertising properties, conducting open homes, tenant screening, lease negotiation, reporting insights to owners, collecting bond and rent payments.
- Coordinated end of tenancy procedure for break lease situations and end of lease.
- Stayed informed and updated with any new legislation changes as well as refreshing on existing legislation.
- Worked well in a team environment to ensure smooth management of the rent role and strong communication to tenants and landlords.
- Well versed in Property Management Software such as PropertyMe, Agentbox, Ignite, Tica, Docusign, RPData, Realhub, Engage & more.
Fundraiser
Clever Contacts
Brendale, QLD
01.2024 - 06.2024
- Raised significant funds by developing and executing effective fundraising campaigns.
- Boosted donor retention rates with timely follow-up communications and personalized acknowledgements.
- Built strong relationships with clients through genuine empathy, active listening, and clear communication skills.
- Maintained high call quality standards by adhering to company protocols and guidelines for efficient service delivery.
- Worked closely with KPIs and targets meeting all requirements and exceeding expectations.
Property Management Assistant
Remax Vision
Junee, NSW
03.2022 - 08.2023
- Completed ongoing, outgoing and routine inspections.
- Assisted with tenant communications and resolved inquiries promptly.
- Managed all social media marketing for both Sales and Property Management
- Maintained positive relationships with tenants by responding promptly to inquiries and requests.
- Performed administrative tasks such as answering phones, filing documents and preparing correspondence.
- Utilised Real Estate software such as PropertyTree, ReNet, IRE, Inspection Express, Matterport, BoxBrownie, Meta Business Suite and more.
Education
Realestate Salesperson Registration -
REIQ
07-2024
Certificate of Registration -
REINSW
03-2023
Skills
- Results and performance driven mindset
- Excellent communication with a high level of professionalism
- Team collaboration
- Great organisation skills
- Strong ability and willingness to learn
- Ability to work in fast paced environment
- Active listening
- Prominent can-do attitude
- Bubbly and approachable personality
Timeline
Business Development Manager
Belle Property Wilston
08.2025 - Current
Property Manager
Belle Property Wilston
06.2024 - 08.2025
Fundraiser
Clever Contacts
01.2024 - 06.2024
Property Management Assistant
Remax Vision
03.2022 - 08.2023
Realestate Salesperson Registration -
REIQ
Certificate of Registration -
REINSW