Madelin Burling Banks
Blue Haven,NSW
Summary
Experienced with administrative support, office management, and coordination of daily operations. Utilizes strong communication and organizational skills to maintain efficient workflows and support team objectives. Knowledge of office software, scheduling, and problem-solving to ensure smooth office operations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administration Officer
Podiatry High Risk Foot Service
Wyong, NSW
05.2025 - 10.2025
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Processed purchase orders, service contracts and financial reports.
- Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
- Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
Home Care Worker
Kincare
Wyong, NSW
09.2024 - 01.2025
- Monitored progress and documented patient health status changes to keep care team updated.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization, and activity while providing social support services.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Receptionist
Wyong Rugby League Club
Gorokan, NSW
05.2022 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
Night Shift Filler
Woolworths Group
Erina, NSW
09.2021 - 05.2022
- Stocked shelves to match planogram images and instructions.
- Interacted with guests in friendly and knowledgeable way.
Process Worker
Cordina Chicken - NSW
Wyong, NSW
10.2019 - 10.2020
- Operated mobile equipment such as pallet jacks.
- Maintained compliance with health, safety, and environment practices.
- Prepared, boxed, and staged outgoing shipments.
- Collaborated with other departments to optimize production workflows.
- Prepared reports and technical documentation of day-to-day production processes.
Team Leader
Hungry Jacks
Belmont, NSW
01.2016 - 07.2017
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Educated staff on organizational mission and goals to help employees achieve success.
Fast Food Crew Trainer
McDonalds
Lake Haven
01.2013 - 01.2015
- Provided coaching and mentoring to employees.
- Established and maintained quality control standards.
- Skilled at working independently and collaboratively in a team environment.
Education
Certificate 3 - Business Health Administration
Tafe
05-2025
Skills
- Appointment confirmation
- Listening skills
- Progress documentation
- Administrative support
- Office management
- Calendar management
- Schedule management
Certification
- First Aid Certification
- RSA & RCG
Timeline
Administration Officer
Podiatry High Risk Foot Service
05.2025 - 10.2025
Home Care Worker
Kincare
09.2024 - 01.2025
Receptionist
Wyong Rugby League Club
05.2022 - 03.2024
Night Shift Filler
Woolworths Group
09.2021 - 05.2022
Process Worker
Cordina Chicken - NSW
10.2019 - 10.2020
Team Leader
Hungry Jacks
01.2016 - 07.2017
Fast Food Crew Trainer
McDonalds
01.2013 - 01.2015
Certificate 3 - Business Health Administration
Tafe