Maddie Hewitt

• Conducted daily interviews with 15-20 patients to assess interest in utilizing private health insurance.
• Provided incentives to private patients.
• Responded to inquiries via phone calls and emails.
• Managed paperwork with efficiency and accuracy.
• Handled transactions for patients from abroad.
• Provided support to families facing difficult situations.
• Provided support to colleagues when needed
• Resolved issues raised by patients promptly.
• Ensured sufficient office supplies by restocking trolleys.
• Coordinated parking arrangements for various offices as required.

• Taking customer orders and payments over over the

phone, and tracking deliveries to ensure customer

receive their orders on time

• Organizing work schedules and outbound calling to

update customers on the progress of their order

• Address customer questions and concerns regarding price and product use via email and telephone and face to face

• keep customers files updated with current invoices,

bills and contact information

• Produced purchase orders for required goods within

the business

• Worked independently in a busy office environment

• Dealt with customer complaints and resolved them in a professional manner

• Providing quotes for customers via telephone and

email

• Managing / rearranging bookings and emailing

booking confirmations

• Printing job sheets for the fitter