Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Maddie Le Lievre

Taylors Lakes,VIC

Summary

Dedicated Office Manager/Assistant with noted administrative experience. Driven and resourceful with 10+ years experience assisting work of high-achieving executives with well-organised precision. Successfully managed high-volume workloads in rapidly changing environments while creating and implementing streamlined policies. Dependable and quick learning team player with positive communication and efficient organisation skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Business Development Manager (Part-time)

Inner Circle Regional Health
11.2023 - Current
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
  • Successfully executed complex projects, ensuring timely delivery and client satisfaction.
  • Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.

Office Manager

Windsor Private hospital
02.2023 - 03.2024
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Administration/Accounts Officer

Windsor Private hospital
03.2022 - 02.2023
  • Enhanced financial reporting efficiency with thorough account reconciliations and analysis.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Managed complex scheduling tasks, ensuring that deadlines were met consistently.

Disability Support (Casual)

Hire Up
02.2016 - 07.2023
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.

Ward Clerk / Executive Assistant

Alfred Hospital
05.2019 - 12.2019
  • Improved patient outcomes by implementing evidence-based medical practices and protocols.
  • Increased efficiency in clinical operations by optimizing workflow processes and resource allocation.
  • Contributed to successful accreditation reviews by maintaining up-to-date knowledge on regulatory requirements and best practices.
  • Served as an approachable resource for patients families, addressing concerns and providing education on hospital processes.
  • Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.

Executive Assistant

College Dean, Australian National University
12.2017 - 04.2019
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Improved office efficiency by implementing new filing systems and document management processes.

Executive Assistant

Chief Health Officer, ACT Health
11.2016 - 12.2017
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.

Executive Assistant

Director, Health Protection, ACT Health
02.2015 - 11.2016
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.

Administration Assistant

Director-General, ACT Health
01.2014 - 02.2015
  • Enhanced communication efficiency by creating comprehensive internal documentation and updating office policies for clarity.
  • Collaborated with cross-functional teams on various projects, ensuring smooth workflow and completion within deadlines.
  • Supported executive staff by drafting correspondence and preparing presentation materials for meetings, conferences, or other events.
  • Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
  • Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.

Hospital Administrator

Radiation Oncology, ACT Health
07.2012 - 01.2014
  • Improved patient satisfaction by streamlining communication between hospital departments and external healthcare providers.
  • Enhanced patient care coordination by collaborating with interdisciplinary teams to develop and implement individualized care plans.
  • Reduced readmission rates by monitoring patients'' progress and providing timely follow-up support after discharge.
  • Promoted a positive hospital experience for patients, addressing concerns, and providing necessary resources during their stay.

Education

Hawker Primary School

St Francis Xavier College

Hawker College

Diploma of Screen and Media Specialist Makeup Services

Skills

  • Accounts receivable and payable
  • Presentation Design
  • Travel Coordination
  • High level private and confidential records management
  • Expense Reporting
  • Office Management
  • Data Entry
  • Scheduling and calendar management
  • Report Preparation
  • Employee Training
  • Excellent multi-tasking ability
  • Billing
  • Staff hiring
  • Customer Service
  • Policy Development

Certification

  • Working with Vulnerable Children Card, Current
  • First Aid and CPR Certificate, Current

References

  • Cheryl-lea Whitelock

Clinical Director, Inner Circle Regional Health

0409 649 757

cl@innercircleregionalhealth.org


  • Sheree Bowen

 Administration, Windsor Private Hospital

0423 571 454

s.bowen@windsorprivate.com.au

Timeline

Business Development Manager (Part-time)

Inner Circle Regional Health
11.2023 - Current

Office Manager

Windsor Private hospital
02.2023 - 03.2024

Administration/Accounts Officer

Windsor Private hospital
03.2022 - 02.2023

Ward Clerk / Executive Assistant

Alfred Hospital
05.2019 - 12.2019

Executive Assistant

College Dean, Australian National University
12.2017 - 04.2019

Executive Assistant

Chief Health Officer, ACT Health
11.2016 - 12.2017

Disability Support (Casual)

Hire Up
02.2016 - 07.2023

Executive Assistant

Director, Health Protection, ACT Health
02.2015 - 11.2016

Administration Assistant

Director-General, ACT Health
01.2014 - 02.2015

Hospital Administrator

Radiation Oncology, ACT Health
07.2012 - 01.2014

Hawker Primary School

St Francis Xavier College

Hawker College

Diploma of Screen and Media Specialist Makeup Services

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