Overview
Work History
Education
Skills
Timeline
Generic

Maddison Atkin

Caloundra,QLD

Overview

4
4
years of professional experience

Work History

Housekeeping Assistant

Bayside House
01.2024 - 04.2024
  • Enhanced guest satisfaction by providing thorough and efficient cleaning services in guest rooms and common areas.
  • Ensured a welcoming environment for guests by keeping all areas clean, tidy, and wellmaintained.
  • Proactively addressed potential housekeeping issues by conducting regular inspections and initiating corrective actions as needed.
  • Demonstrated attention to detail when performing deep-cleaning tasks, resulting in outstanding room condition upon completion.

Front of House Server

Stuzzichino
11.2023 - 04.2024
  • Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
  • Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
  • Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
  • Supported overall restaurant operations by assisting with opening or closing duties as needed.
  • Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.
  • Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
  • Handled cash transactions accurately while maintaining a secure till, minimizing discrepancies in financial records.

Bartender

The Salutation
09.2022 - 10.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Receptionist

Changing Lives Foundation: Family Addiction Help
09.2021 - 10.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Kitchen Hand

Sambucas
10.2020 - 09.2022
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.

Education

Level 3 - Business Administration And Management

Newcastle College
Newcastle Upon Tyne
09.2023

Skills

  • Teamwork
  • Customer Service
  • Punctuality
  • Cleanliness
  • Reservation Management
  • Phone Etiquette

Timeline

Housekeeping Assistant

Bayside House
01.2024 - 04.2024

Front of House Server

Stuzzichino
11.2023 - 04.2024

Bartender

The Salutation
09.2022 - 10.2023

Receptionist

Changing Lives Foundation: Family Addiction Help
09.2021 - 10.2023

Kitchen Hand

Sambucas
10.2020 - 09.2022

Level 3 - Business Administration And Management

Newcastle College

Similar Profiles

CREATE PROFILE
Maddison Atkin