Maddison Banks
Brisbane,QLD
Summary
Dynamic professional with extensive experience at Yurika, excelling in document management and project support. Proven ability to enhance organizational efficiency through effective records management and quality assurance. Skilled in SharePoint administration, fostering collaboration across teams while maintaining compliance. Strong communicator dedicated to achieving project goals and improving workflows.
Overview
8
8
years of professional experience
Work History
Document Controller
Yurika
05.2025 - Current
- Organized and maintained document filing systems for easy retrieval and reference.
- Assisted in reviewing documents for accuracy and compliance with company standards.
- Coordinated document control processes to ensure timely distribution to relevant stakeholders.
- Supported team members by managing electronic document submissions and updates.
- Learned and utilized document management software to streamline workflows effectively.
- Developed a familiarity with regulatory requirements impacting documentation practices.
- Collaborated with cross-functional teams to facilitate effective communication of project updates.
- Participated in training sessions to enhance understanding of document control best practices.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
- Maintained accurate records of all project-related documents, facilitating quick retrieval when needed.
- Provided support for document controls and worked with contract documents.
Project Administrator
Yurika
07.2023 - 05.2025
- Coordinated project schedules and timelines to ensure timely completion of deliverables.
- Assisted in tracking project budgets and expenditures to maintain financial oversight.
- Maintained comprehensive project documentation for compliance and future reference.
- Supported team communication by organizing meetings, agendas, and follow-up actions.
Executive Support Officer
Queensland Government
02.2023 - 07.2023
- Managed executive calendars, coordinating meetings and travel arrangements efficiently.
- Developed and implemented streamlined communication processes to enhance team collaboration.
- Prepared detailed reports and presentations for executive review, ensuring accuracy and clarity.
- Assisted in project management tasks, tracking deadlines and deliverables effectively.
Administrative Officer
Glencore
09.2022 - 02.2023
- Coordinated administrative tasks, ensuring smooth office operations and efficient communication among team members.
- Managed scheduling and calendar appointments, optimizing time management for executives and staff.
- Developed and maintained filing systems, enhancing document retrieval and organizational efficiency.
- Processed invoices and expense reports, ensuring accuracy in financial documentation and compliance with policies.
Rostering and Compliance Officer
Northern Territory Government
10.2021 - 09.2022
- Conducted compliance audits to ensure adherence to regulatory standards and internal policies.
- Analyzed risk assessments to identify areas of improvement in compliance processes.
- Developed training materials on compliance regulations for staff education sessions.
- Collaborated with cross-functional teams to implement compliance-related initiatives effectively.
Administration Officer
Northern Territory Government
10.2020 - 04.2021
Customer Service Agent
Qantas
07.2019 - 10.2020
- Resolved customer inquiries efficiently through multi-channel communication, enhancing satisfaction and retention.
- Trained new team members on customer service protocols and systems to ensure consistent service delivery.
- Streamlined complaint resolution process, reducing response times and improving customer feedback scores.
- Utilized CRM software to track interactions, ensuring accurate documentation and follow-up on customer issues.
Ground Operations Agent
Swissport
11.2017 - 12.2018
Education
High School Diploma -
Taminmin Collage
Darwin, NTISO 9001:2015 Foundation
SAI Global
Skills
- Document management
- Document organization
- Document scanning
- Records management
- Quality assurance
- Project Support
Timeline
Document Controller
Yurika
05.2025 - Current
Project Administrator
Yurika
07.2023 - 05.2025
Executive Support Officer
Queensland Government
02.2023 - 07.2023
Administrative Officer
Glencore
09.2022 - 02.2023
Rostering and Compliance Officer
Northern Territory Government
10.2021 - 09.2022
Administration Officer
Northern Territory Government
10.2020 - 04.2021
Customer Service Agent
Qantas
07.2019 - 10.2020
Ground Operations Agent
Swissport
11.2017 - 12.2018
High School Diploma -
Taminmin Collage
ISO 9001:2015 Foundation
SAI Global