Maddison Beverley
Wagga Wagga
Summary
Dynamic and empathetic professional with a diverse background ranging from Disability Support Worker at New Directions Disability Services to self-employed Beauty Therapist. Excelled in building trust through personal care and enhancing client quality of life. Skilled in documentation and team collaboration, with a proven track record of adapting to meet complex needs and improving operational efficiency.
Overview
8
8
years of professional experience
Work History
Disability Support Worker
New Directions Disability Services
03.2022 - Current
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
Roster Coordinator
New Directions Disability Services
02.2021 - 04.2024
- Demonstrated adaptability in responding to unexpected scheduling changes, maintaining seamless operations during unforeseen circumstances.
- Optimized resource utilization by monitoring staffing levels and reallocating employees as needed to meet operational demands.
- Maintained compliance with labor laws, adhering to appropriate break times and overtime requirements.
- Upheld confidentiality of personnel information while managing sensitive employee data within the roster system.
- Contributed to improved workforce efficiency through strategic scheduling based on skill sets and availability.
Beauty Therapist
Self-Employed
01.2019 - 01.2021
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Promoted business via social media to generate leads and maximize brand identity.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
Beauty Therapist
Ella Bache Coffs Harbour
07.2016 - 07.2018
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Increased salon revenue by upselling additional services and retail products to clients.
- Educated clients on care processes and advised on further care and products.
Education
Bachelor of Nursing - Nursing
Charles Sturt University
Wagga Wagga, NSW02.2027
Certificate IV - Beauty Therapy
TAFE
Coffs Harbour01.2018
Skills
- Daily living assistance
- Personal Care
- Documentation skills
- Flexibility and Adaptability
- Team Collaboration
- Time Management
Referees
Nicole Leigh
Coordinator
New Directions Disability Services
Wagga Wagga
Ph: 0415 689 759
Elly Thompson
Character Reference
Wagga Wagga
Ph: 0404 540 809
Timeline
Disability Support Worker
New Directions Disability Services
03.2022 - Current
Roster Coordinator
New Directions Disability Services
02.2021 - 04.2024
Beauty Therapist
Self-Employed
01.2019 - 01.2021
Beauty Therapist
Ella Bache Coffs Harbour
07.2016 - 07.2018
Bachelor of Nursing - Nursing
Charles Sturt University
Certificate IV - Beauty Therapy
TAFE
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