Maddison Brooks
Penrith,NSW
Summary
Hello my name is Maddison and i am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Friendly Receptionist with background in various settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. In my free time i enjoy going to Pilates, the gym, reading, taking my dogs out and spending time with my friends. I love meeting new people and making new friends.
Overview
6
6
years of professional experience
Work History
Support Worker
Live and Learn Group
2024.10 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
Business Owner
Customized Cleaning Services
2022.11 - 2025.03
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Wait Staff Member
The Royal Hotel
2021.12 - 2022.03
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
Wait Staff Member
Black Duck Cafe
2021.05 - 2022.02
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Crew Member
McDonald's Richmond
2019.08 - 2021.09
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Bachelor Of Laws -
University of New England
Sydney, NSWFoundations Of Health Science/ Nursing -
Western Sydney University
Sydney, NSW11.2021
ROSA -
Bede Polding College
South Windsor, NSW12.2018
Skills
- Health and safety awareness
- Confidentiality and privacy
- Cleaning and sanitizing
- Attention to detail
- Conflict resolution
- Meal planning and preparation
- Professional boundaries
- Documentation
- Activity planning
- First aid and CPR
Timeline
Support Worker
Live and Learn Group
2024.10 - Current
Business Owner
Customized Cleaning Services
2022.11 - 2025.03
Wait Staff Member
The Royal Hotel
2021.12 - 2022.03
Wait Staff Member
Black Duck Cafe
2021.05 - 2022.02
Crew Member
McDonald's Richmond
2019.08 - 2021.09
Bachelor Of Laws -
University of New England
Foundations Of Health Science/ Nursing -
Western Sydney University
ROSA -
Bede Polding College