Maddison Daw
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
9
9
years of professional experience
Work History
Lash Technician
Self Employed
12.2018 - Current
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Followed strict safety standards to protect clients from injury or infection.
- Consulted with clients to understand desired look and discuss available lash options.
Teeth Whitening
Self Employed
12.2018 - Current
- Provided clear instruction to participants to deliver treatment whilst maintaining client safety.
- Reviewed patient allergies, problems, medications, and immunization statuses.
- Maintained clean, organized and professional work environment.
- Greeted customers warmly and pleasantly answered inquiries.
- Provided exceptional customer service to drive satisfaction.
- Established and maintained positive relationships with customers.
- Maintained knowledge of current promotions and product features.
Caregiver, Special Needs
Live In Care For Private Client
04.2020 - 08.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Completed Daily medication administration along with accurate documentation.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Sales Assistant
Ann Summers
07.2019 - 03.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Call Centre
TYSYS
01.2018 - 12.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Documented and detailed calls and complaints using call center's CRM database.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
Warehouse Worker
Halfords
06.2017 - 12.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Bar Staff Member
The Mill Hilton By Doubletree
06.2016 - 06.2017
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Catering Assistant
Blue Arrow Agency
03.2015 - 04.2016
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Cleaned and organized kitchen stations to promote team efficiency.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Waitress
Coffee On The Corner
01.2015 - 03.2015
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Education
Certificate in Tooth Whitening Treatments - Beauty
Tooth Fairy Coventry
Coventry 05.2021
Certificate in Eyebrow Tint And Wax - Beauty
Oh La La Beauty Academy
Coventry 04.2021
Care Certificate - Care Giving (carer For Care)
Skills For Care And Health Education England.
Coventry UK 04.2020
Certificate in Classic Lash Extentions. - Beauty
Belissamy
Coventry UK01.2020
NVQ Level 2 - Hairdressing
Coventry City College
Coventry UK 09.2016
GCSE (UK) - Multiple
Cardinal Newman School
Coventry UK 09.2014
Skills
- Protein Handling
- Behavior Redirection
- Social Support
- Daycare Management
- Special Needs Clients
- Outdoor Activities
- Social Skills
- Positive Reinforcement Methods
- Supporting Daily Living Needs
- Client Requirements
- Laundry Management
- Therapist Collaboration
- Personal Care Assistance
- Meal Planning and Preparation
- Enrichment Activities
- Administer Medication
- Attentive to People
Timeline
Caregiver, Special Needs
Live In Care For Private Client
04.2020 - 08.2023
Sales Assistant
Ann Summers
07.2019 - 03.2020
Lash Technician
Self Employed
12.2018 - Current
Teeth Whitening
Self Employed
12.2018 - Current
Call Centre
TYSYS
01.2018 - 12.2018
Warehouse Worker
Halfords
06.2017 - 12.2017
Bar Staff Member
The Mill Hilton By Doubletree
06.2016 - 06.2017
Catering Assistant
Blue Arrow Agency
03.2015 - 04.2016
Waitress
Coffee On The Corner
01.2015 - 03.2015
Certificate in Tooth Whitening Treatments - Beauty
Tooth Fairy Coventry
Certificate in Eyebrow Tint And Wax - Beauty
Oh La La Beauty Academy
Care Certificate - Care Giving (carer For Care)
Skills For Care And Health Education England.
Certificate in Classic Lash Extentions. - Beauty
Belissamy
NVQ Level 2 - Hairdressing
Coventry City College
GCSE (UK) - Multiple
Cardinal Newman School
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