Maddison Ellis
Mackay,QLD
Summary
I am a reliable, independent individual who takes pride in the work presented, in the service given and the overall feedback on the company. I take a deep interest in working closely with stakeholders, companies and clients in ensuring all service and work is efficient. I am trustworthy, able to work in a team manner and I am able to communicate with people on all levels, with my bright, personable personality.
Overview
5
5
years of professional experience
Work History
Job Development Officer / Support Officer
Mylestones Employment Mackay
Mackay
09.2023 - Current
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Mentored job seekers, helping them develop their skills and advance in their careers and employment opportunities.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Administration tasks; keeping entries, completing claims.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Working alongside individuals with mental health, disabilities, illness and injuries in addressing barriers, overcoming barriers and building working capacity for sustainable employment opportunities.
Disability Support Worker
Cootharinga North Queensland
Mackay, QLD
04.2023 - 09.2023
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- supported Clients in enabling them to live their most individuated, fufilled, independent life.
Waitress
Mantra Mackay
Mackay, QLD
06.2019 - 08.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- waitressing wedding and events.
Waitress
Seebreeze Tavern
Mackay, QLD
02.2019 - 06.2019
- Waitressing Public Bar, Bistro, Restaurant and Functions
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
High School Diploma -
Mackay Northern Beaches State High School
Mackay, QLD12.2022
Skills
- Work Coordination
- Report Writing
- Strategic Planning
- Innovation and Creativity
- Reliability
- Emergency and non-emergency response
- Fast, efficient Team member
- Honest & trustworthy
- Leadership Skills
references
Mylestones Employment | ESA Manager | Danielle Mitchell | 0428 413 829
Cootharinga North Queensland | Service Manager | Kristy Gregal | 1800 266 842
Mantra Mackay | General Manager | Adrian Coburn | 0407 465 764
Mantra Mackay | Events Manager / Operations Manager | 0439 671 477
Timeline
Job Development Officer / Support Officer
Mylestones Employment Mackay
09.2023 - Current
Disability Support Worker
Cootharinga North Queensland
04.2023 - 09.2023
Waitress
Mantra Mackay
06.2019 - 08.2023
Waitress
Seebreeze Tavern
02.2019 - 06.2019
High School Diploma -
Mackay Northern Beaches State High School