Maddison Ellis
Mackay,QLD
Summary
I am a reliable, independent individual who takes pride in the work presented, in the service given and the overall feedback on the company. I take a deep interest in working closely with stakeholders, companies and clients in ensuring all service and work is efficient. I am trustworthy, able to work in a team manner and I am able to communicate with people on all levels, with my bright, personable personality.
Overview
5
5
years of professional experience
Work History
Job Development Officer / Support Officer
Mylestones Employment Mackay
09.2023 - Current
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Mentored job seekers, helping them develop their skills and advance in their careers and employment opportunities.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Administration tasks; keeping entries, completing claims.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Working alongside individuals with mental health, disabilities, illness and injuries in addressing barriers, overcoming barriers and building working capacity for sustainable employment opportunities.
Disability Support Worker
Cootharinga North Queensland
04.2023 - 09.2023
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- supported Clients in enabling them to live their most individuated, fufilled, independent life.
Waitress
Mantra Mackay
06.2019 - 08.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- waitressing wedding and events.
Waitress
Seebreeze Tavern
02.2019 - 06.2019
- Waitressing Public Bar, Bistro, Restaurant and Functions
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
High School Diploma -
Mackay Northern Beaches State High School
Mackay, QLD12.2022
Skills
- Work Coordination
- Report Writing
- Strategic Planning
- Innovation and Creativity
- Reliability
- Emergency and non-emergency response
- Fast, efficient Team member
- Honest & trustworthy
- Leadership Skills
references
Mylestones Employment | ESA Manager | Danielle Mitchell | 0428 413 829
Cootharinga North Queensland | Service Manager | Kristy Gregal | 1800 266 842
Mantra Mackay | General Manager | Adrian Coburn | 0407 465 764
Mantra Mackay | Events Manager / Operations Manager | 0439 671 477
Timeline
Job Development Officer / Support Officer
Mylestones Employment Mackay
09.2023 - Current
Disability Support Worker
Cootharinga North Queensland
04.2023 - 09.2023
Waitress
Mantra Mackay
06.2019 - 08.2023
Waitress
Seebreeze Tavern
02.2019 - 06.2019
High School Diploma -
Mackay Northern Beaches State High School
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