Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maddison Gould

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager

McDonald's
03.2020 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

Year 10 -

Rutherford High School
Rutherford, NSW
2021

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Cross-Functional Teamwork
  • Key Performance Indicators
  • Customer Service
  • Teamwork and Collaboration
  • Professional and Courteous
  • Negotiation and Conflict Resolution

Certification

  • Leadership Transition Course, McDonald's - Completed November 2023
  • Fire Extinguishing Training Session, Wormald - Completed November 2023
  • First Aid , Business Wise First Aid Training - Completed on 25/10/23

Timeline

Manager

McDonald's
03.2020 - Current

Year 10 -

Rutherford High School
Maddison Gould