Maddison Holmes
Banora Point,NSW
Summary
Personable Cafe Server possessing upbeat, energetic demeanor and 2 years of experience working in cafes. Skillful in cleaning dining and serving areas, restocking food products and preparing fresh coffee and alternative beverages. Flexible and diligent individual proficient in POS system.
Overview
4
4
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
kitchen assistant age care
Infinite Care
Tweed Heads, NSW
07.2024 - Current
- Assisted chefs in food preparation and kitchen organization.
- Collaborated with team members to improve workflow and reduce waste.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with clients and families, fostering trust and communication.
- Implemented individualized care plans tailored to client needs, improving overall satisfaction levels.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Cafe Server
Waffle And Bean
Coolangatta, QLD
01.2022 - 07.2024
- Maintained a clean and inviting cafe environment, ensuring an enjoyable experience for customers.
- Demonstrated strong knowledge of menu items, ingredients, and preparation methods to assist customers in making informed choices.
- Effectively managed high volume orders during peak times, maintaining accuracy and efficiency.
- Skillfully handled cash transactions, ensuring accurate accounting and excellent customer service.
- Consistently received positive feedback from customers for exceptional communication skills and attentiveness to their needs.
- Reduced waste by closely monitoring inventory levels and promptly reporting any discrepancies or shortages to management.
- Improved order accuracy with careful attention to detail when entering orders into the point-of-sale system.
- Successfully resolved customer complaints, turning potentially negative experiences into positive ones that built loyalty.
- Assisted in training new hires.
- Flexibility to work across both Waffle and Bean and Oh My Waffle in Burleigh Heads.
- Responsible to close the cafe following a closing procedure to ensure the venue is cleaned, machinery turned off, point of sale cash resister balanced and lock of cafe at the end of the night.
- Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
- Prepared various hot and cold drinks including cappuccinos, lattes, milk shakes and grapes for customers.
- Prepared various cafe items such as waffle dishes, baguettes and baked goods.
Education
Completing Year 12 -2024 -
Miami State High School
Certificate II - Fitness
College of Fitness
Batchelor Nursing -
Southern Cross University
Coolangatta 2025.03 - Current
Skills
- Food and Beverage Preparation
- Allergy awareness
- Menu Memorization
- Cross-selling abilities
- Cleaning
- Time management
- Multi tasking
- Efficient
- Good work ethic
- Food preparation
- Food safety
- Cleaning and sanitizing
- Allergen awareness
- Portion control
- Safe food handling
- Excellent communication
- Team leadership
Certification
Food Handling and Food Safety
Education
Completed Year 12
Currently in rolled in batchelor of nursing first year completed
Timeline
Batchelor Nursing -
Southern Cross University
2025.03 - Current
kitchen assistant age care
Infinite Care
07.2024 - Current
Cafe Server
Waffle And Bean
01.2022 - 07.2024
Completing Year 12 -2024 -
Miami State High School
Certificate II - Fitness
College of Fitness