Summary
Overview
Work History
Education
Skills
Timeline
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Maddison Johnson

Sydney,Australia

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Shift Lead/ Supervisor and Game Master

The Cipher Room
07.2022 - Current
  • Explained company policies, game rules and safety requirements.
  • Communicated clearly and on-time to share clues and direct game actions.
  • Serviced bathrooms by picking up debris, wiping down surfaces and restocking supplies.
  • Watched guests closely to maintain current understanding of gameplay.
  • Kept game and party rooms clean and neat for next guests.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Hostess

El Camino
01.2022 - 07.2022
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Education

Studio - Screen Acting

National Institute of Dramatic Art
Sydney
12.2019

Bachelor of Arts - Creative Arts (Music)

University of Wollongong
Wollongong, NSW
04.2019

Skills

  • Credit Card Payments
  • Safety Policies and Procedures
  • Customer Service
  • Excel Spreadsheets
  • Operations Monitoring
  • Ableton Live
  • Pro Tools
  • Stage Performance
  • Critical Thinking
  • Active Listening
  • Singing Proficiency
  • Staff Motivation

Timeline

Shift Lead/ Supervisor and Game Master

The Cipher Room
07.2022 - Current

Hostess

El Camino
01.2022 - 07.2022

Studio - Screen Acting

National Institute of Dramatic Art

Bachelor of Arts - Creative Arts (Music)

University of Wollongong
Maddison Johnson