Maddison Kakoschke
Annandale,QLD
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
McDonalds Thuringowa
Thuringowa, QLD
11.2023 - 03.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Complied with all health and safety regulations while performing job duties.
- Provided excellent customer service by helping customers locate items they were looking for.
Receptionist
Lynham & Co. Real Estate
Thuringowa, QLD
11.2023 - 02.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Customer Service Cashier
McDonalds Thuringowa
Thuringowa, QLD
11.2022 - 11.2023
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Complied with all health and safety regulations while performing job duties.
- Provided excellent customer service by helping customers locate items they were looking for.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Maintained cleanliness and presentation of stock room and production floor.
- Trained new staff in all areas of the restaurant
Receptionist
Townsville Ear & Throat Specialists Pimlico
Townsville, QLD
02.2021 - 11.2021
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Education
High School Diploma -
St Margaret Mary's College
Townsville, QLD12-2023
Skills
- Product Merchandising
- Check processing
- Guest Services
- Cash Handling
- Customer Complaint Resolution
- Customer Service
- Merchandise Restocking
- Positive and professional
- Customer inquiries
- Telephone management
- Cash Management
- Customer Focus
- Strong numeracy
- Reliability and punctuality
- Patience and composure
- Continuous Improvement
- Problem-solving abilities
- Excellent Communication
- Cleaning and sanitizing
- Staff Supervision
- Adaptability and Flexibility
- Work Task Prioritization
- Training and mentoring
- Team Collaboration
- Honest and Dependable
Timeline
Customer Service Cashier
McDonalds Thuringowa
11.2023 - 03.2024
Receptionist
Lynham & Co. Real Estate
11.2023 - 02.2024
Customer Service Cashier
McDonalds Thuringowa
11.2022 - 11.2023
Receptionist
Townsville Ear & Throat Specialists Pimlico
02.2021 - 11.2021
High School Diploma -
St Margaret Mary's College
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