Maddison Klar
Randwick Sydney,NSW
Summary
Enthusiastic and hardworking student with experience in medical receptionist roles, executive administrative support, education (tutoring), and volunteer work as director of a 10-person team. Passionate about learning new things and research. Reliable, articulate, personable, and calm under pressure. Looking for a role with a level of flexibility as I continue my studies, which will ideally be remote.
Overview
6
6
years of professional experience
Work History
Private Academic Tutor
Freelance
Sydney, NSW
01.2019 - Current
- Provided private instruction to individual high school students to improve academic performance
- Collaborated with parents to determine student needs, develop tutoring plans and assess student progress.
- Assisted students in finding useful study methods to enhance academic performance.
- Coached tutees in study skills, note-taking, organization and time management.
- Prepared for tutoring appointments by learning about key topics and planning out structured activities.
Executive Assistant
Learning Consent
Sydney, NSW
06.2023 - 12.2024
- Monitored incoming emails and responded accordingly in a timely manner.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Conducted research and collected and analysed data to prepare reports and documents relating to customer experience and feedback.
- Complied accurate, up-to-date information used to contact potential new customer bases.
- Provided adaptive support as needed, which included a number of different tasks such as advertising, organising mailing lists, editing the website, invoicing, and more.
- Left role as I was unable to provide in-person support during the Summer period.
Charities & Communities Director
Basser College, UNSW
Sydney, NSW
01.2023 - 12.2023
Basser budget allocated to the portfolio, and overseeing all spending.
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Medical Office Assistant
Canberra Knee Clinic
Canberra, ACT
06.2020 - 12.2021
- Registered patients and scheduled appointments via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies, led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Assisted with referrals and prepared medical records for patients.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Communicated with patients to resolve inquiries and address billing questions, and consistently informed patients of financial responsibilities prior to services being rendered.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Education
High School Diploma -
Canberra Grammar School
Canberra ACT11.2021
Bachelor of Laws, Bachelor of Engineering -
University of New South Wales (UNSW)
Sydney NSWSkills
- Friendly and personable nature
- Quick to build rapport and trust, as a result of tutoring experience
- High level of written and verbal communication
- Excellent research ability, resulting from admin support experience and data analysis/research-based coursework
- Strong interest and existing knowledge of Australian Geography (undertook the highest level of Geography in Years 11-12)
- Strong working technical skillset, including Google Suite, Microsoft Office, multiple search engines, map applications, and social media platforms
- Very quick learner, with strong ability to apply skillset to new tasks
References
References available upon request.
Timeline
Executive Assistant
Learning Consent
06.2023 - 12.2024
Charities & Communities Director
Basser College, UNSW
01.2023 - 12.2023
Medical Office Assistant
Canberra Knee Clinic
06.2020 - 12.2021
Private Academic Tutor
Freelance
01.2019 - Current
High School Diploma -
Canberra Grammar School
Bachelor of Laws, Bachelor of Engineering -
University of New South Wales (UNSW)