Summary
Overview
Work History
Education
Skills
Achievements
References
Timeline
Generic

Maddison Land

Craigieburn,VIC

Summary

Dependable worker successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

4
4
years of professional experience

Work History

Senior Staff

Nando's Restaurant
04.2021 - Current

As a senior staff member I am responsible for:

  • Training new staff on any position
  • Overseeing cooking stations to make sure the kitchen is clean and well-organised
  • I am trusted to count the tills at the end of the night.

At Nando's the standard jobs I would complete are:

  • Maintaining front of house- taking orders, handing out pickup orders, clearing tables, stocking up the drink fridge and casual waitressing
  • Cooking and cutting chickens, tenderloins, ribs, corn and broccolini, whilst maintaining a clean environment around the grill and deep cleaning at the end of the night.
  • Deep frying chips, and deep cleaning the fryers
  • Bagging items, and sorting out orders, whilst communicating with my staff
  • Making a range of burgers, wraps and pitas, to customers requests.
  • Restocking and organising the cool room when we had a delivery.

Through my training at Nando's I have gained skills in:

  • Friendly customer service
  • Basic cooking and cleaning
  • Food prepping
  • Working in a fast-paced environment


Volunteer

Christmas On The Streets
12.2018 - 12.2019

This event aims to collect donation, of necessary items (clothing, food and sanitasanitary item), and provide them to the homeless in the city.

  • Completed daily domestic tasks in shelters to support and help the homeless
  • I kept clean and organised stations, to make the resources easily accessible
  • Used strong interpersonal communication skills to create a welcoming environment for the homeless


Education

Bachelor of Entertainment Business Management - Creative Industry

JMC Academy
Southbank, VIC
12.2024

Graduate -

Mount Ridley College P-12
Craigieburn, VIC
11.2022

VET Music Performance Certificate With Credits - Music Performance

VET Course Through Collarts
Craigieburn, VIC
11.2021

No Degree - Music Theory With Focus On Piano

Australian Music Examination Board
Hawthorn, VIC

Skills

  • Training and Development
  • Interpersonal skills
  • Closings Coordination
  • Reporting Optimization
  • Quality Control
  • Dining Customer Service
  • Stocking and Replenishing
  • Food Preparation and Safety
  • Price and Menu Memorization
  • RSA License

Achievements

Being apart of the Student Advocacy team at school, taking on the roles of:

  • Vice College Captain
  • House Captain
  • Performing Arts Leader
  • Cultural Leader

Graduating middle years (grade 8-9) with an honors certificate.

Trained in Karate and Kickboxing for 3 years, reaching brown belt level.  

Played piano for 5, with consistent piano lessons.

I have also had brief lessons in singing, guitar, and drums to learn the basics in a range of instruments.

Through school I maintained an average GPA of 4.5.

I graduated with a ATAR of 64.9

References

Current Employer: Carmel Trapani

Phone: 0419 885 100


Past English Teacher: Kalisha Ratnayake

Email: kalisha.ratnayake@education.vic.gov.au

Timeline

Senior Staff

Nando's Restaurant
04.2021 - Current

Volunteer

Christmas On The Streets
12.2018 - 12.2019

Bachelor of Entertainment Business Management - Creative Industry

JMC Academy

Graduate -

Mount Ridley College P-12

VET Music Performance Certificate With Credits - Music Performance

VET Course Through Collarts

No Degree - Music Theory With Focus On Piano

Australian Music Examination Board
Maddison Land