Maddison Le Cerf
Perth,WA
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for my problem-solving and leadership qualities that create positive shopping experiences that increase customer loyalty. Passionate about the wellbeing of those around me, and creating positive lasting impressions.
Overview
4
4
years of professional experience
Work History
Hardware Store Sales Assistant
Thorntons Mitre 10
Denmark, WA
01.2024 - 01.2025
- Worked collaboratively with team members to meet company goals.
- Assisted customers with product selection based on their individual needs and preferences.
- Greeted customers in a friendly manner and answered inquiries about products, prices and availability.
- Processed cash payments, credit card transactions and refunds accurately.
- Placed special orders or called other stores to find desired items.
Junior Counterhand
Mount Barker Country Bakery
Mount Barker, WA
01.2021 - 12.2023
- Made and served coffee, tea and cold drinks.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Assisted in training new staff members on proper methods of preparing and serving bakery items.
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers and provided exceptional customer service in a fast-paced bakery setting.
Education
Behavioural Science - Social Sciences
St Joseph's College, Albany
Albany, WASkills
- Cash handling proficiency
- Forklift certified
- Dependability and reliability
- Leadership qualities
- Positive attitude
- Effective communication skills
Affiliations
Community junior netball coach (2022-2025)
Swimming
Accomplishments
Year 12 Wellness Prefect (2023)
Zero2Hero graduate + Safetalk certification (2021)
Timeline
Hardware Store Sales Assistant
Thorntons Mitre 10
01.2024 - 01.2025
Junior Counterhand
Mount Barker Country Bakery
01.2021 - 12.2023
Behavioural Science - Social Sciences
St Joseph's College, Albany
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