Maddison Lucerne Kear
Monash,Australia
Summary
Results-driven Administration Officer with a proven track record of high productivity and efficient task completion. Demonstrates specialized skills in strategic planning, office management, and workflow optimization. Known for exceptional communication and problem-solving abilities, ensuring seamless operations in fast-paced environments. Seeking to leverage expertise in the government sector to further develop skills while contributing to organizational success.
Overview
6
6
years of professional experience
Work History
Administration Officer
Canberra Air Conditioning Services
04.2024 - Current
- Provide high level administrative support to contractor team
- Provide executive administrative support such as calendar management and daily meetings and tasks for Accounts Manager
- Scheduling of jobs for contractors, handling all meeting requests and organizing of meetings
- First point of contact for clients, communication via email and phone
- Management of multiple inboxes
- Experience using all Microsoft Office suite and other internal software program
- Booking and handling of transport for contractors
- Managing of travel and travel itineraries for team members through Simpro
- Taking of minutes and distributing them
- Preparation of presentations for meetings
- Collaborate with external and internal stakeholders
- Management of contracts, ensuring contractual requirement are consistently met and on time
- Assist with onboarding of new staff, including all contract coordination, IT set up and security access
- Accounts payable and receivable duties:
- Raising purchase orders
- Manage incoming invoices using the Xero business system
- Raise outgoing invoices using internal system within tight deadlines
Social Media Management Assistant
The Ads Lab
08.2023 - 03.2024
- Social media management assistance
- Writing and assisting with Facebook ads
- Customer engagement
- Copywriting assistance
- Create, plan, and manage concepts for Facebook and YouTube
- Supporting in any ad hoc duties as required
Pharmacy Assistant
Capital Chemist Chisholm
07.2021 - 02.2022
- Opening and closing of pharmacy
- Assisting customers in store with general queries
- Cleaning of store daily to adhere to covid requirements (sweeping, mopping, and wiping down all shelves, benches)
- Replenishing stock and maintaining inventory levels
- Setting up displays
- Assisting in the script dispensary with scripts in/out
- Handling of cash register
Front of house staff/waitress
Black and White Cafe
01.2019 - 01.2021
- Opening and closing of café
- Handling of cash register
- Customer service, waiting tables, and taking orders
- Preparing and handling food
- Preparing hot and cold drink orders
- Cleaning of café daily to adhere to covid requirements (sweeping, mopping, and wiping down glass displays and all benches)
- Replenishing stock for cafe
Education
Year 10 Certificate -
Calwell High School
Years 11 and 12 -
Erindale College
Cert III in Mental Health and Psychology -
02.2025
Skills
- Policy and procedure modification
- Documentation and control
- Credit and collections
- Schedule management
References
- Ray Coppin, Supervisor, Canberra Air Conditioning Services, Raycoppin@canberraair.com.au, 0488 236 333
- Adam Lucerne, Managing Director/CEO, The Ads Lab, 0411 114 393
- Rebecca Young, Pharmacist, Capital Chemist, 0426 377 277
Education Achievements
- Year 10 Certificate, Calwell High School
- Years 11 and 12, Erindale College
- Cert III in Mental Health and Psychology, Online, ongoing, 01/01/24
Timeline
Administration Officer
Canberra Air Conditioning Services
04.2024 - Current
Social Media Management Assistant
The Ads Lab
08.2023 - 03.2024
Pharmacy Assistant
Capital Chemist Chisholm
07.2021 - 02.2022
Front of house staff/waitress
Black and White Cafe
01.2019 - 01.2021
Years 11 and 12 -
Erindale College
Cert III in Mental Health and Psychology -
Year 10 Certificate -
Calwell High School
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