Maddison Mayberry

• Transported merchandise pallets to move in warehouse.
• Supervised and trained new staff in performing census.
• Stocked designated items on shelves, end caps and displays.
• Kept work areas neat, clean and free from debris.
• Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
• Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
• Followed orders precisely for correct items, sizes and quantities.

• Maintained impeccably clean, attractive and well-stocked bar area.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Obtained cash bank and stocked service bar to prepare for operation.
• Practiced safe work habits, wearing protective equipment and consistently following OHNS standards.
• Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
• Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
• Helped management plan and serve bar menu exceeding customer expectations.
• Served high customer volumes during special events, nights, and weekends.

• Managed inventory effectively, ensuring timely replenishment of high-demand items during the holiday season.
• Delivered outstanding service to customers to help locate items and access backorder options for hot products.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Boosted sales through product promotion and direct customer engagement.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
• Partnered with fellow retail assistants to complete tasks quickly so that all customers were attended to in a timely manner.
• Managed efficient cash register operations.

While completing my year 12 studies, i completed 5 weeks of work experience for one of my VCE subjects, i was then asked to stay and have a casual placement with Barry Plant to help out with Saturday administration while i completed my VCE studies.

while working with Barry Plant i completed the following.

• Processed customer orders accurately and within agreed timeframes to meet service standards.
• Proofread and edited documents for accuracy and grammar.
• Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
• Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
• Improved communication within the organization through regular updates on policies, procedures, and key events.
• Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
• Created, prepared, and delivered reports to various departments.

• Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
• Educated staff on strategies for handling difficult customers and challenging situations.
• Examined incoming inventory, merchandised shelves and prevented shrinkage.
• Established and maintained relationships with suppliers to procure quality ingredients and equipment.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Trained team members in successful strategies to meet operational and sales targets.
• Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.